Faheema
+: Liked the fact that they accommodated my request for an extra bed, and the fact that everything was readily available in the room including a microwave and washing machine.
-: They kept us waiting 35 mins upon arrival, didn’t inform us well about any facilities, nor breakfast. I had to ask. When we went to the spaswimming pool I was made to sign in and write which facilities I’d use. Despite that, the man didn’t turn on the sauna and steam room and was saying people don’t use it even though they write it! Poor communication both times. Finally when I went to drop my mum off to the airport, they assumed I checked out without asking me and gathered all my things in the room, the cleaner even ate the pizza that was left in the fridge.. lol. I came back to an unexpected shift of all the items in the room and was quite startled at first. I then had to call reception to ask, they didn’t even bother letting me know or apologizing! Ruuuude! Wouldn’t stay here again.
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