Razwana
+: spa was ok some staff were friendly
-: it’s in a steep hill not accessible for wheelchair or disabled people. i am a wheel chair user on arrival the disabled room was not available despite sending many messages and no responses. the day after when it became available the day after we thought that was the last of the issues. but then we was moved again despite requesting and paying $50 for a late check out and was asked to leave the disabled room to a standard room there was no consideration of disabilities or the needs. very poorthe attitude was we helped….. in fact i had paid so you didn’t help!!!!i paid for a service that I didn’t get and was messed around
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