Отель Senza Hotels Grand Santana 4*

+: Sehr freundliche und hilfsbereite Personal

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+: Tüm personel sevence ve yardım sever. Özellikle ön büro Filiz hanıma ve F& B Ali beye çok teşekkür ederim.Tekrar buluşma üzere:)

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+: Sehr gut , gutes Essen

+: Herşeyi ile tertemiz bir oteldi yemek kalitesi olsun içecek kalitesiyle güzel bir tesisti tavsiye ederim.mudur beyin bize karşı yaklaşımı ve misafir perverligi için ayrıca teşekkür ediyorum.

-: Animasyon yok denecek kadar azdı ve ekibin değişmesi şart.

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+: Kaikki oli hyvää täydellinen rentoutumis paikka

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+: Extremely tasty food! 5 stars to people working in the kitchen, you are the best in this hotel! Most sweets are strange, not really tasty for me, like plastic, maybe something wrong with sugar.I got 63% discount, and for 30 USD, it was good balance, but for full price, I definitely will not come back.SPA was really great! Many thanks to Gul for excellent consulting, very sympathetic and professional woman.

-: Strange staff before saying HI they was asking me to leave a good feedback. Looks like people have no idea about hospitality. Level of service middle ages.Cleaning staff was entering my room 3 times a day like in their own house. There is a lot of noise from all wholes... almost 0 noise isolation. No way rest from 10 till 23 disco program will give you no chance to sleep when you want. No card "do not disturb please". People in reception were not polite when I contacted them to get information on how to get the hotel from the airport at midnight. They said the only way is VIP transfer for 100 USD, and if you can't afford it, what are you going to do here? (incredible right) The truth was different the shuttle bus "724 transfer" costs just 15 USD.Old furniture, an old and not beautiful bathroom, a horrible light in the room.No one explained the rules about towels (the card you can have), restaurants (you can visit but have to book), SPA (super discount available).I guess the hotel throws away a lot of food... this is a total disaster!