Готель Hilton Hurghada Plaza 5*

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+: Très bon emplacement

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+: Pulizia e posizione

-: Nulla

+: Peu de monde lors de notre séjour, nous avons donc jamais eu de problème de transats, de place lors des repas ou de buffets vides. L’hôtel est assez bien conçu ce qui facilite les déplacements. Globalement le personnel est sympathique.Variété du buffet

-: Le Coquina bar qui souffre d’un gros manque de personnel. Deux personnes qui courent dans tous les sens et peinent à suivre le rythme et n’ont pas le temps d’être sympas. L’horaire de fermeture officiel (02:00) n’est pas respecté. Il ferme souvent bien avant. La boîte de nuit de l’hôtel est fermé définitivement mais cela n’est annoncé nul part. Qualité du buffet

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+: Lots of activities, you wont need to go out

-: See view room starts at 5th floor, the reception is in the 4th floor. Make sure you ask for a room abive 4th if you want see view

+: Nous avons aimé l'ensemble du HILTON Hurghada Plaza Hôtel à Hurghada, nous avions sélectionné une formule tout inclus. Le buffet du petit déjeunerdéjeuner et dîner est extra, beaucoup de choix et très bon. La chambre est très propre, le personnel s'occupe du nettoyage chaque jour. L'hôtel est également extrêmement propre, le personnel est très aimable et serviable ! Une plage privée très propre à quelques pas de l'hôtel (sable fin, mer transparente). Le port des bateaux pour réaliser les excursions se trouve également à quelques pas de l'hôtel ce qui est très pratique. Celui-ci est très bien situé à Hurghada. Rapport qualitéprix 100% !! Très sincèrement, je recommande cet hôtel !!

-: RAS, tout est formidable dans cet hôtel

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+: The rooms are very nice and the overall infrastructure of the hotel.

-: The food is really bad! In addition, I hired a tour to Luxor from the tour agency at the lobby of the hotel. In this trip, me and other guests had a car accident where the three car involved ended up in bad shape. Luckily there were no severe injuries, but I hit my hand very hard and it started to become swollen and purple. Of course the rest of the trip was ruined for me from the pain. I had to do x rays at the hotel for which they charged me A THOUSAND EUROS! Yes, a thousand! In Egypt their only purpose is to rip of the tourists, no matter how. Because of the accident I had to spend complete mornings at the consult, instead of enjoying my holiday! I even had nightmares the rest of the nights and I only wanted to get of of Egypt as soon as possible but changing the tickets were another thousand euros, therefore I stayed. I thought that the minimum from such a prestigious hotel was that they will not charge me for the last nights after the accident. Even though I spoke to the managers, their only argument was that the agency does not belong to the Hilton, but is a third party. That is not a valid argument for me because the agency is in the lobby of the hotel and there is no notification on paper that the Hilton is not responsible at all. After loosing hours of complaining, they gave me as courtesy a late check out and 80% back of the tour, and a free dinner in one of the restaurants, but not even I could choose from the menu, but it was already set dishes. Also, if you ask not a lunch breakfast it’s really disgusting and shameful to have one bread and one juice. That was it! Paying thousands of euros to be treated like this! DO JOT GO TO THIS HOTEL! IF SOMETHING HAPPENS, THEY WILL NOT TAKE RESPONSIBILITY AT ALL! THEY JUST WILL WASH THEIR HANDS OFF! What if I broke my hand or ended up in the hospital?? I’m sure they could have not acted like this has nothing to do with the Hilton!!!! I will never go back there!