Michael
+: I consider this hotel to be a 'diamond in the rough' at Lamai Beach. During the pandemic I had walked past this run-down resort on the beach and wondered how anyone would stay in such a dilapidated hotel. But on this trip I had to book on short notice and my options were limited, so I decided to try it. I was pleasantly surprised! Although you can't tell from the beach, it's a large resort that extends up to a number of bungalows up on the hill. Yes, it's old, and but it's directly on the beach in a good location. Your satisfaction with your Bill Resort experience however, may depend on the type of room that you book. The beachside bungalows were nice, but beyond my budget. You need to book them far in advance. I chose NOT to book in the cheapest group of rooms in a common building. Instead I booked the 'villa', which was large and had a nice patio. If you're not sure which room to choose, ask the lady at the front desk, who is very helpful. The resort is still a bit rough around the edges but it seems like they've made incremental improvements. The restaurant is open (although I didn't eat there), the pool water looks clean, and the beachside massage ladies are available almost every day. One night per week they have a 'reggae night' at the bar. It was a bit noisy and it's not my thing, but I was glad to see that they have a popular activity. Downhill from the resort on the other side is the main road, Lamai Post Office, and a Macro. In summary, Bill Resort is in an excellent location right on Lamai Beach at an affordable price for the area.
-: My room's bathroom sink was clogged by previous guests and they were a bit slow to respond. Also, the cleaning service is every two days, which is fine, but after two days the manager was telling me that I hadn't been there long enough. However, they finally cleaned it and gave me fresh towels. Lastly, the easiest access to the restaurants and bars of 'downtown' Lamai is by walking down the beach. It's a minor inconvenience. You can reach other areas of the island by renting a motorcycle and driving down the hill on the other side. Overall I was very satisfied with the staff, and with my stay.
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