Mohamad
-: يرجي نظافة الشاطي و توفر سله ملهمة كبيرة
Opinie706
Obiekt Kingfisher Retreat oferuje restaurację, bezpłatne rowery, ogród i taras. Odległość ważnych miejsc od obiektu: Centrum handlowe Fujairah Mall – 19 km. Na miejscu można bezpłatnie korzystać z WiFi i prywatnego parkingu. Wszystkie opcje zakwaterowania wyposażone są w klimatyzację, telewizor z płaskim ekranem i minibar. Do dyspozycji Gości jest też prywatna łazienka. Niektóre opcje zakwaterowania mają balkon lub patio z widokiem na morze. Codziennie serwowane jest śniadanie kontynentalne lub halal. W okolicy panują doskonałe warunki do uprawiania jazdy na rowerze. Obiekt Kingfisher Retreat zapewnia też prywatną plażę. Najbliższe lotnisko, Lotnisko Suhar, znajduje się 89 km od obiektu Kingfisher Retreat.
-: يرجي نظافة الشاطي و توفر سله ملهمة كبيرة
Opinie706
+: Unique and great experience in an incredibly stunning environment. The stuff was always extremely nice and helpful! Amazing restaurant and lots of activities in contact with nature.
Opinie706
+: We liked the location and the room decor, everything was beautiful and very aesthetic. The bicycle facility was amazing and we had a lovely sunset ride around the retreat. Our welcome staff Mr. Mohammed gave us an exceptional customer service, he showed us around the retreat and informed us about all the available facilities offered to guests.
-: One of the cupboards in our tent was already broken when we arrived. The room service delivery took more than an hour to arrive. We requested the pool light to be closed at night but no one ever came to assist us. We had requested for kayaks for the morning but no one called to follow up and we eventually cancelled it. At the time of our check out, The staff named Adel came to check the room and he made us wait in the buggy under the sun while he was checking the room, he came back and assumed we had taken food from the mini bar, instead of politely asking us if we had, we explained that we have not, he made us wait longer to check again and then he came back to the buggy and asked us to pay at the spot without taking us to the reception first, he was not using the card machine properly and he rudely accused that the card does not have enough money and that is why it's not working, meanwhile we had paid with the card earlier. Mr. Mohammed, the staff who welcomed us at the retreat, arrived and he was able to then use the card machine properly. Adel was very rude and unprofessional with no customer service skill. We were shocked and speechless to face such a staff who is representing a 5 star retreat such as Kingfisher with such rude attitude towards the guests. We hope that the management can take action and train their staff to be professional and attentive like Mr. Mohammed.
Opinie706
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Opinie706
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