Bernadette
+: Very nicely situated right on the beach with decent sized pool also. Rooms was spacious with large balcony.
-: Arrived at1.40pm for 2.00 pm check in during which time it was confirmed that I had booked and already paid for one of two nights to stay in the King size room. After a short wait we were taken to our room at 2.15pm. Unfortunately this was not the King size room that I had booked but the less expensive Deluxe room. I returned to the front desk to query this but was informed by the receptionist that yes it was a King size room and this was what I had booked! Luckily I had accessed the internet by this time and was able to get up the photos of the two types of room on Booking.com and show the difference. I was then told that if I wanted that type of room - a bed with mosquito nets - I would have to wait a further 2 hours. We eventually booked into our much larger suite at 4.30 pm No apologies were made in fact the receptionist seemed quite irritated by it all. I had booked this in January so was not all impressed
Відгуки103
