Туры и цены на отдых в отеле Exotica Hotel & Spa by Zante Plaza 4* 2024-2025 Греция, Закинф (остров)

+: Staff were great position of room was perfect

-: Shower wasn't very good but we managed, kettle got hot on the handle when water boiled ,not very safe,needs replacing

+: It was completely amazing the staff couldn’t have been so helpful and friendly and polite

+: Nothing

-: The fact that we lost a dear one to cancer so we had to travel back home asap and they couldn't do anything about our stay. No postponing and neither did we get any partial refund out of humanity and empathy.

В данном отзыве отсутствуют комментарии

+: The staff were friendly and helpful.

-: The room was very basic. For the majority of the time, there was an overwhelming smell of sewage in the room (reported by everyone in our party). Cleaning standards were poor. Often devoid of hot water for hours at a time. Food quality was low and the alcohol options were also of very low quality. Pool areas relatively small and hard to find anywhere to rest (unless getting up early to “claim” the sun beds). I would rate this 3 stars at best.

+: The staff were the thing which saved this property from further criticism, all were polite and helpful beyond expectation, Mary in reception, and Bruna in the restaurant were the two stand out employees worth their salary and more!

-: Some may think this harsh, but the property is a three star, otherwise I’d be forced to say a poor four star hotel. We had to endure fowl smelling drains in our hotel room, so at every opportunity we aired the room to make it tolerable. The toilet had obviously been fitted too high, so even at 6’1” I was tiptoes whilst sitting. There was a fee for the room safe, and a fee for pool towels. We suffered cold water showers for a couple of days also. These things alone reduces the hotel’s score in my view. The food was acceptable however we ran out of hash browns one morning, this was supplemented with chips. The drinks menu was comprised of local beer, and spirits (the spirits were average).

+: Das Essen war sehr gut und abwechslungsreich. Die Auswahl war groß genug. Es gab täglich etwas neues zu entdecken. ( Huhn, Schwein, Rind, Fisch, Pute, Kaninchen....) Hervorzuheben ist die Freundlichkeit des gesamten Personals. Von den Reinigungskräften, dem Küchenpersonal, dem Personal an der Rezeption über das Personal im Speisesaal bis hin zum Barpersonal. !!!!!!!!!! Das Zimmer war groß und modern eingerichtet. Die Zweckmäßigkeit der Möbel könnte besser sein

-: Kleine technische Mängel in der Dusche. Die Zweckmäßigkeit der Möbel könnte besser sein

+: Le personnel est au petit soin, mention spéciale à la femme de ménage ainsi qu'à Bruna toujours souriante et à l'écoute.

-: Pas de Wi-Fi dans les chambres.Une salle de sport serait un plus.

+: Το προσωπικό ήταν πολύ ευγενικό και χαρούμενο! Μας εξυπηρετησε κάθε στιγμή που το χρειαστηκαμε! Το φαγητό πολύ καλό 😊σας ευχαριστούμε για όλα!

+: Todo o staff extremamente simpático e atencioso

-: O buffet almoçojantar deixou-me um pouco desiludida