John
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Atlantis The Royal is an exceptional resort located on the crescent of the famous Palm Jumeirah island, right next to Atlantis, The Palm. This five-star resort is a complete destination in itself, offering guests access to the largest waterpark in the Middle East, Aquaventure, as well as an impressive outdoor pool, a private beach, and an unforgettable fountain show.
Guests are offered rooms, suites, and signature penthouses with panoramic views of the Arabian Sea and Palm Jumeirah island. Many accommodation options feature private balconies, terraces, or even private pools, providing guests with ultimate privacy. Some rooms are also equipped with a kitchen and a minibar. The resort offers free Wi-Fi, room service, and a 24-hour front desk.
Atlantis The Royal is a true gastronomic landmark, featuring 17 restaurants and bars, including 8 establishments led by world-renowned celebrity chefs. This allows guests to embark on an incredible culinary journey without leaving the resort grounds. For breakfast, continental and buffet options are available.
The resort also provides a variety of leisure opportunities, including beach clubs, a state-of-the-art spa, and private parking. The hotel is located approximately 11 km from the JBR promenade and 18 km from the Mall of The Emirates. Dubai International Airport is 35 km away, and an airport shuttle can be arranged for an additional fee.
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+: Unbelievable experience.
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Reviews1814
+: Facilities, cleanness, atitude of the majority of staff, food.
-: Night Manager's Mr. Sherif Mohammed atitude towards his guests. Totally unaceptable! We stayed with my wife to celebrate our birthday. We were listening to music lowdly and 11pm received complain what music is to loud, then we made music more quiet and still received the complain it was to loud (it wasn't loud at all, just normal sound), it was 11pm only. My wife went to speak with Manager Sherif Mohammed, who told her: "you know some guests we sometimes ask to leave the hotel." Is this management level in one of most luxurious hotels in UAE? Is this the treatment you want your gest to experience? Is this the solution you constantly offer your guests - we might ask you to leave? We are totally dissapointed by absolute non-profesionalism of Manager Mr. Sherif Mohammed. All the rest in the hotel we liked. However this kind of treatment is absolutely unceptable and leaves big shadow on the hotel
Reviews1814
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