Tours and prices for holidays at the hotel Dream Inn - Palm Island Retreat Villa 5* 2024-2025 United Arab Emirates, Dubai (city)

+: We had read some of the reviews and did not know what to expect when we arrived, we were a group of 12 friendscouples who were looking to relax and play some golf. We were really pleased with the villa, there was plenty of space for us to relax, the beach was just outside. There was enough seating for all of us to sit together either inside or out. All of the bedrooms were a decent size and the beds were very comfortable. The pool was clean and big enough for us. Linson from Dream inn was very supportive during our stay, they resolved any small issue we had extremely quickly.

-: Be aware there are very few coat hangers in the wardrobes. x2 of the bedrooms have no wardrobes. Air conditioning kept tripping out in a couple of rooms.(Fixed very quickly by Dream Inn).

+: We were contacted by Zeeshan a couple of days early. He was extremely helpful and he arranged the transport from the airport to the villa. He was already there when we arrived and had everything ready. The check-in was very smooth and fast. Zeeshan has been extremely helpful throughout our entire stay. He was very responsive on whatsapp and helped to solve a few questions for us.

-: Overall the villa fully met our expectations as per the other reviews. Maybe the kitchen could be fitted with a few more knives and forks. And some of the cupboard doors could use a handyman to tighten then hinges a bit.

-: the villa was very very dirty and the toilets is very bad also the smell

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+: the location only

-: the person who supposed to assist us his name Michaelhe didn’t bothered to call back when he said will call back usmore than one time. actually we never hear his voice!!!he really makes our stay not comfortable at all. the only reason we stayed because we paid already full amount and Zeeshan assist. better to keep Zeeshan on charge very helpful guy.

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+: we enjoyed our time, although we faced alot of uncomfortable situations

-: Alot of things requires maintenance such as AC, bathroom, soors and locksalso the villa requires deep cleaning we had to re-clean the villa and toilets because there were bad smellAC was not working properly there were derange issuesaw cockroaches for the three days comes out from kitchen cooler is highly required because the water was not tolerable

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+: الموقع الديكور

-: سوء الخدمة لاتوجد نظافة لا توجد خدمات من الطاقم التهرب من أداء الواجب المهنيالماء ساخن في كل وقت المكيفات لا يوجد بها تبريد كثرة الأعطال في الاجهزة الكهربائية المنزليةغير مناسب للعائلة اللتي يكون معها أطفال حمام السباحة غير نظيف الموقع حول الفيلا غير نظيف الفيلا من الداخل غير نظيفة طقم المطبخ غير نظيف عندما طلبت النظافة طلبت الشركة مبلغ إضافي وهو 350 درهم لا يوجد خط ساخن للتعامل مع الموظفين الانترنت سيء للغاية