Deborah
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Reviews178
Located in the center of Mayrhofen, this 4-star hotel is next to the Penkenbahn Cable Car into the Zillertal 3000 ski area. It features an indoor pool and a tennis court.
The spacious rooms at Sporthotel Strass feature a balcony, cable TV, and a bathroom with bathrobes and hairdryer.
The restaurant features a winter garden and serves Tyrolean and international cuisine. Several bars with live music can be found at the Sporthotel. Half board is available as well and includes a 4-course dinner.
Spa facilities include various saunas and a hot tub. Massage and beauty treatments are also offered. A bathrobe can be rented at the reception.
Guests can relax in the garden and play squash, billiards and table tennis. There is an indoor playroom with video games.
Free private parking is available on site. A parking garage can be used at an additional cost.
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Reviews178
There are no comments available for this review
Reviews178
+: Hotel Strass is right next to the main Penkenbahn access gondola and hence all the free ski buses. Also close to all the support activities, including the ski shops, bars, cafes and restaurants etc. Hotel itself is a long established large multi-building 4 star with all the "extra" facilities. Food overall is pretty good but other 4 star hotels in Mayrhofen are competitive in this respect.
-: Alternative meal menus offer good choice but the quality needs improving here especially as one does not always want the main set menu options. The hotel has a lot of teenage guests who neither want the child menu or the "fancy" main menu - but they do want a decent burger and or spaghetti! Meanwhile the main menu starters show evidence of cost cutting.
Reviews178
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Reviews178
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Reviews178
+: The staff is really nice and the restaurant is a real luxury with 4 dishes at night and an awesome breakfast and excellent waiters. The spa is one of the BEST I have ever been (you have more than you need there) and fully equipped! The location is the best if you are a beginner and take lessons in the Penken. For night lives is for sure the best location to be. The balcony has an amazing view!
-: The bed is not comfortable, and they didn't replace our towels. Location is the best if you are a beginner and take lessons in the Penken but the other sites are better(not crowded and the snow is better) and you need to walk to the train. Small pieces of stuff are missing(hair dryer, shampoo, also the towel dryer was not working) and the room is really hot(the controller was not working well).
Reviews178
+: Location was superb, the newly refurbed room was great. Staff were really friendly and knowledgeable. Shower in the room was brilliant. Good discount on the rental shop next door.
-: Food within the half board was not great. The price is a little high but I’m guessing that’s mostly for the location. The lockers were on a daily charge but were not heated. The bed wasn’t very comfortable as there was a strange plastic layer under the sheets. The bed sheets were folded each day but never changed. Parts of the hotel are a bit dated.
Reviews178
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Reviews178
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Reviews178
+: Pleasant, polite and nice staff
-: At booking. Com it says 247 reception which is definitely not true.Rang door bell and called phone no at 4 am (we arrived early and wanted to book an additional night) but got a quite rude reply of coming back at 7am.
Reviews178
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