Tours and prices for holidays at the hotel Hotel Capriccio Mare 4* 2024-2025 Dominican Republic, Punta Cana

+: La piscine est petite mais il n’y avait personne qd j’y était donc elle était pour moi seulement

-: Le personnel ne parle pas autre chose que l’espagnol à part une fille qui parle anglais

+: They gave me a different room because the door lock was broken on my 1st room, I liked the AC that was fantastic, the TV did not work and the wifi was shitty, but it has a certain charm to it. Oh and the food probably gave me diarrhea, but at least it was cheap.

-: Low morale in staff, only one member who spoke broken English was of any value and use, they really are useless and would much rather sigh in your face than have to actually help you, you paid for the room but, please don't ask us staff anything.The distance to anything is quite far it's not very central to anything is and nothing is within walking distance, you're looking at a 15 to 25 minute drive by uber to any worthwhile attraction.The water was cold for 3 days even informing them nothing changed, they said to let it run for 3 - 5 minutes I ran it for 22 minutes, nothing changed.The bathroom ceiling is busying caving in, but to their credit they are busy in other rooms with restorative work from what I could see.The wifi from the many wifi points you can connect to, was so slow and sluggish you could not even stream a podcast, or view a video on YouTube without it buffering, I ran a speed check and it was around 2-3mbps which is nuts and is too small for a establishment of its size.They gave me a new room after the 1st room couldn't be locked, how do they expect you to stay in a room that can't lock? I mentioned it and the staff member was looking at me as if I was the dumbass, I felt like I could rub her nose in it because apparently she couldn't care less, or even understand why I was moaning about the fact I had a door that can't lock, the new room you had to jiggle the key and play with it a bit to get it to lock, after entering the room, I found dry green snot stripes on the pillow cases, the blankets smelled unwashed.

+: Buen trato del personal

-: Mejorar un poco el confort y el desayuno las raciones

+: Ubicación y precio

-: Baño no funcionaba bien

+: Everything was so clean and beautiful. El servicio fue formidable, en especial de la recepcionista y el muchacho q trabajo en la noche.

-: Todo estuvo excelente.

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