Tours and prices for holidays at the hotel Zoetry Agua Punta Cana Resort 5* 2024-2025 Dominican Republic, Uvero Alto

+: The property is as beautiful as on the pictures. The Staff is overly sympathetic and also very attentive and professional - everywhere. Lots of activities in the property throughout the day and into the evening. Classy atmosphere, where the guests enjoy the all-inclusive without abusing. Only very few, calm children. The food is very fresh, good and varied, yet do not expect a Michelin Star (in none of the four restaurants).

-: The location is both great (furthest away from the Airport along Punta Cana shore; this makes transfers longer but we enjoyed the peace ! As an European, the mindset is American - and the prices accordingly (e.g. Spa treatments, albeit excellent, are more expensive than in Switzerland !) The weak Internet connection is being renewed and improved - so that should then do.

+: I think overall it was a decent experience. I think it was overpriced, especially for it to be on discount. I think it was still overpriced. I guess if it’s raining the farther you go up north, the more that it actually rains.They overcharge you for Taxi, so make sure you book in advance a taxi. And they try to overtax me leaving and then try to take the long way so they could over tax me.

-: The seaweed out in the front, they overcharged for everything, they charge $30 just for mosquito spray which is super outrageous. Some of the main staff wasn’t as welcoming. It’s just kind of like they needed a job. They didn’t have like a pleasant personality I don’t like the fact that they try to tell me what to wear, of course kids are there so. Personally, I only stayed for one day and I wish I didn’t even stay there. I stayed at another resort after and I fell in love with that one and it was $400 cheaper

+: Facilities were generally well-maintained and clean and some of the staff, particularly at the restaurants, were helpful and kind.

-: Service was extremely uneven and in some instances, completely bizarre. An attendant at the beach grabbed my foot completely out of nowhere while walking by me. One evening, I heard voices outside the room (on the second story of a standalone building with just two rooms, meaning that you would have no reason to be outside our room unless you were trying to access the room) and several staff members were standing around chatting. Housekeeping left the door open while cleaning, allowing mosquitoes in, despite language advising guests to protect themselves from mosquitoes by taking care to close the doors. Requests and orders were forgotten. Breakfast is pretty good, but the rest of it is at the level of airplane food. To top it all off, I got food poisoning toward the end of our stay, and was ill for five days.

+: Was great

+: Location was beautiful, staff were very eager to please their hosts, room was perfect when we arrived.

-: The Manager, Diana Kynast, turned awfully AGGRESSIVE to me, after our initial review!! She even questioned MY professionally, as it mattered at all, as a customer...Yes, I was upset in my review, but she took the complaints personally, never acknowledging ALL the flaws and unpleasantries we encountered during our stay.She dared telling me I was complaining to BLACK MAIL them, in order to get money compensation... (we would actually like them to use the money we spent to feed the emaciated horses they proudly offer as "entertainment...").Very sad, coming from the representative of a supposedly LUXURY 5 stars resort...1.- The luxury suite we booked was very noisy, because there was loud music in the property next door. The Manager said it was beyond their control, since it was not part of the resort...2.-The air conditioning never worked properly, they were not able to fix it in the 6 days of our stay...3.- There were constant noisy reparations to some kind of pit (for barbecue, I guess...) in the center of the beach, shorefront. Amongst other reparations...4.- There was no illumination for the dinner barbecue on the beach! The hosts had to use cellphones lights to be able to eat... While staff members were climbing trees to improvise some kind of solution.5.- We ordered room service breakfast every day. Jars and glasses were chipped, cutlery was always incomplete (coffee spoons, a knife, a fork...).6.- The mini-bar was never fully restocked, as well as the coffee supplies.7.- The canopy in the balcony remained undone for the last 3 days of our vacation.One of the worst things were the EMACIATED HORSES the Zöetry proudly offered as "Entertainment"... A very SAD everyday view across the beach shore...Each and every comment I provide is documented with photographs (as soon as we started noticing these faults, we decided to register them for our feedback).

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+: Die Lage ist perfekt, die Anlage selbst mit knapp 100 Betten perfekt, keine große Betonwüste. Leider konnte man kaum aus dem Resort heraus, weil die Welt dort quasi zu Ende war..

-: Übertriebene Preise gerade bei Zigarretten, Zigarre und Massage (200€)

+: Everyone was amazing

+: It was peaceful

-: I didn’t like the food

+: The resort is very relaxing with plenty of beach and pool loungers. Room was spacious and comfortable. The concierge service (Wiris) was particually helpful. Great Cocktails! And if you are looking for a good workout Yuri is your man in the gym.

-: The food was not up to standard of the resort. I am aware that it is an all inclusive hotel, however the quality of the food was really below par considering what you pay.