Tours and prices for holidays at the hotel Cactus Beach 4* 2024-2025 Greece, Heraklion

+: Zeer schoon, eten zeer goed, ligging super.

-: Niets

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+: freundliches Personal, Sauberkeit, umfangreiches Angebot, direkt am wunderschönen Sandstrand, große Anlage mit Pools, vielseitiges Aufgebot beim Essen.

-: -

+: The location is good, central in the city.

-: The swimming pools are too small and always crowded, and too deep for small children. The aquapark had no place to sit while children are in the pool. There would be usually a que for all the meals. The sunbeds are not included in all inclusive, but 15 eur per day.

+: Το προσωπικό,εκτός ελαχίστων εξαιρέσεων, ήταν πολύ φιλικό.Η ποικιλία στο εστιατόριο ήταν μεγάλη.Τα πάντα ήταν πολύ καθαρά.Το πάρκινγκ άνετο. Η παιδική χαρά μικρή αλλά πρωτότυπη.

-: Έλειπαν μικρές λεπτομέρειες που μας δυσκόλεψαν.Δεν υπήρχε φως κ κρεμάστρες για πετσέτες στις ντουζιέρες στο water park (στις αλλες δεν ξέρω) . Επίσης, κάτω από τον νιπτήρα υπήρχε κατσαρίδα που περνοδιαβαινε. Στην απλώστρα θα ήταν βολικό να είχε μανταλάκια. Ο κλιματισμός στο εστιατόριο δεν ήταν αποτελεσματικός. Σε κάποια σημεία, όπως κ στο μπαλκόνι μας, υπήρχε έντονη, δυσάρεστη μυρωδιά. Οι ξαπλώστρες στην παραλία ήταν επί πληρωμή κ είχαν καλύψει όλη την παραλία, οπότε δεν υπήρχε δυνατότητα να βάλεις πουθενά την πετσέτα σου σε περίπτωση που ήθελες να κάνεις μια βουτιά κ να φύγεις.

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+: The water park for children is fun, the hotel from the outside is beautiful and well maintained. Too bad our whole experience was ruined because of the room and we couldn't sleep!!!

-: We arrived at the hotel for one night because our flight was delayed and we were looking for a good hotel where we could spend the day and sleep well before the flight. Unfortunately we really couldn't sleep!!! The air conditioner in the room made a noise like a tractor, it was impossible to turn it off because it was very hot! When we wanted to take a shower, we discovered that the shower head was not working properly, we had to take a shower this way! When we went to the reception at night to complain, they told us there was nothing they could do because the hotel was fully booked and their only way to compensate us was for us to buy something at the mini market!!! We paid about 650 dollars to sleep properly and we couldn't sleep for one minute. Shame that this is the room we got and even more shame that this is the "compensation" that the hotel offers for the injustice caused to us and the white night we spent together with our children! The receptionist sent us to complain in booking instead of finding a solution at that moment! We are disappointed at the highest levels and our experience was terrible! No water slide and no good pool in the hotel will make up for the horrible experience we had with our children that night! I have videos of the air conditioner and the shower, tell me where to send them and I will send them so that you will be as shocked as we are!

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+: מלון נחמד..

-: נקיון פחות טוב בחדריםפארק מים קצת לא קשור למלון וחבל

+: Swimming pools, water park, bars and beautiful beach everything was perfect. Facility is quite clean and new. Room size was big enough with two double beds. Balcony drying rack was so useful after waterplay for drying all swimming cloths and tubes.

-: Every breakfast was same, dull and boring a bit.It costs about 20eur for lending two sunbeds and one parasol at the beach.