Tours and prices for holidays at the hotel Senseana Sea Side Resort & Aquadventure 4* 2024-2025 Greece, Heraklion

+: It's an OK resort in a great location. The waterpark is fantastic for kids, offering a variety of slides for all ages to enjoy.

-: The service is disappointing—the main receptionist seems uninterested and unhappy in his role. This hotel falls short of 5-star standards, closer to 4 stars at best. There’s no room service, only one buffet-style restaurant, and two a la carte options, but you're limited to booking one of them only once, and the menu is the same as you would find in the buffet. If you're looking for a luxury experience, this hotel may not be worth it.

+: We really liked the general atmosphere, the staff in the dining room who provided service with a smile. We especially liked the girls who run the kids club. My granddaughters (almost 3-year-old twins) called them the princesses. They were so nice to the children, full of creativity and the children's disco every evening was the highlight of the day. We want to thank the room attendant of our wing (a double room with a sea view) who was kind and strict. The cleanliness of the room is commendable. And apart from that we liked the main pool which is built especially for families with the shallow part, we liked the private beach which was very nice (except for the seaweed - but that is no longer in the hands of the hotel). And we felt very comfortable with the hotel's handling of environmental issues.

-: Not that we didn't like it, but some recommendations: We would be happy if there was a large, more accessible mirror, when changing into a swimsuit at least twice a day, an accessible mirror could be effective. It would be good if part of the general pool was shaded. The Mediterranean sun is scorching and completely unhealthy. Sometimes we felt that the menu in the dining room was repetitive, but overall we also enjoyed the food. Not gourmet but certainly varied and tasty.

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+: L aqua park La piscine L animation Le personnel

-: La literie La propreté des chambres et des serviettes

+: Location close to airport, restaurant and Bar are amazing, water park are good for childrens

-: No elevators to the room and less halal selection

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