Tours and prices for holidays at the hotel Koutouloufari Village Holiday Club 3* 2024-2025 Greece, Heraklion

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+: Super nice welcome by lovely Anni and Mary! The breakfast is fresh and plenty of everything! Worth booking! The service was exceptionally lovely and caring. The outdoor area is pretty. The Pool nice and small. Salt water- which makes a difference. Great new pool towels. The super nice staff and the area made up for the downsides and we stayed the 5 days booked.

-: We were disappointed by the condition of the room ;-( No 8 was worn and needs renovating badly. It was super stuffy and the bedroom with an aircon model from 1987- we didn’t sleep well. The bathroom was about 2qm in size- like a mouse hole. A micro room (if you are on the bigger side you will have serious trouble getting in and out) and in a condition of an old scruffy youth hostel. Living area ok but the kitchen rickety and outdated. We didn’t use it so it was fine. The drying rack on terrace was hanging off the wall upon arrival. They fixed it right away after we complaint (great and nice maintenance guy!). However, I don’t understand why these things are not being checked frequently by the management.

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+: Tout était vraiment très bien et l’hôtel très sympa

-: Rien

+: Location is perfect and although in the centre of the village there is no noise. Apartment was clean and beds very comfortable. We had a huge balcony. Grounds very clean and tidy. All decorated well.

-: If we wanted beds around the pool I had to get up very early but we were in high season.Wish we had an umbrella and beds on our massive balcony.

+: Beautiful rooms, hotel feels new and fresh, nice pool and great location 👍🏻

-: We were very happy with our stay until breakfast came. I don’t know why it happened like this because hotel seems very modern and guests oriented. Before we decided to buy breakfast I went to the restaurant in the morning to ask if they serve egg dishes, because half of my family and kids prefer this for breakfast, the lady said that yes they have eggs. So we decided to go for it. If I remember correctly it was 17 eur per person. The lady served us two trays with little plates to share (couple pieces of feta, some olives, pieces of cake, some pieces of fruits and veggies, and etc.). Male part of our family thought it’s an appetiser and eggs will come later. After we ate the lady said that that was it. It was very weird, being honest it was not enough for four adults and two kids... Also they didn’t have any decaf options for hot drinks, it was another problem for us because we don’t drink caffeine. And they had just one kind of juice: orange, and it wasn’t fresh. So we finished our breakfast hungry, thirsty and disappointed 🥲 In my opinion you should give your guests better explanation of what kind of breakfast you serve and give them more options to choose.

+: דירה מקסימה בתוך מלון דירות עם בריכה, היינו 6 חברות והיה מושלם.

-: זו עיירת נופש, אזור הבילוי והמועדונים נמצא במרחק של כ20 דקות הליכה, חלק מהדרך לא מאוד סימפטית לבחורות צעירות שהולכות לבד

+: Urocze, miejsce. Ukryte w małej wiosce. Komfortowy apartament z tarsem, pelnym kotów. Wspaniały basen

-: Za krótko

+: Perfect location within the village with parking. All the staff we spoke with were lovely.