Anna
+: There are a few pools plus the beach however not all of them are free of charge and one is adults only. Location was good- 15mins to the airport and another 10mins to the city The entertainment was great, with various activities during the day(aqua gym, darts, zumba, etc) and an evening show for adults after the mini disco. We LOVED the urban dance night, what great performances! Room was clean and well kept but nothing amazing. We had the family room, which had 1double bedroom plus 2 single beds in the living roomkitchen area- would be great for a family of 4! F&B outlets were open at good times- eg breakfast until 11am, dinner until 9pm, all-inclusive drinks until 11pm and bar until midnight or so.
-: Value for money! I think the hotel is new at all-inclusive packages, so the lunchdinner only had 2-3 main course options, vegetarians would need to eat salad, pasta and rice most of the days and for gluten intolerants the options were even less. Most of the food and desserts were quite tasteless and of medium quality. The drinks at the bar that were included were simply bad: margaritas were sweet and had no salt mai tais were super sweet, etc. The purpose of our trip was to spend 3days away from family & work to relax and do nothing but swim and eat. So the quality of the food and drinks was important for us. Pool towels were charged 4€ each (and not a refundable guarantee amount like in other resorts), bottled water was extra (but you can ask for a carafe which is free for your meal or go across the street at the hotel’s mini market and buy a bottle for your room), late check out was a 30€ for the 1hour longer we needed. I was expecting to get a list of what is included and what’s not, but that wasn’t the case so after we got charged for a coffee we started asking and realized some coffees are indeed included and others are not. So always ask! Generally staff were friendly but we did have a couple of restaurant staff that were a bit on the rude side (one didn’t believe our room number was the one we told him).
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