Tours and prices for holidays at the hotel Tom & John Center 4* 2024-2025 Greece, Zakynthos Island

+: Great location, loved having pool as part of the facility, the staff there were lovely.

-: Uncomfortable beds.

+: Ottimo per la posizione

-: Ci hanno dato per le prime notti una camera diversa da quella prenotata, piu piccola.

+: L'insonorizzazione della stanza e il cambio lenzuola e set bagno dopo 3 giorno di soggiorno

-: Il bagno era piccolo e la doccia aveva la tenda poco igienica a mio parere..

+: The location is undoubtedly the best thing about this property. Just a two minute stroll to the beach in one direction and plentiful barsrestaurants on your doorstep. The only thing we had to walk a long way for was the water park, but that's way out of town with places to stop off en route. Communication prior to our stay was good (via whatsapp - thanks Evangelos!), and check-in was smooth (the 'reception' is in the Tom & John Center shop). We were given a ground floor room on the first night but were then moved upstairs to a spacious room with a fantastic sea view the next morning, as per our request. We appreciated them making this happen as we'd had a bit of a nightmare with our previous booking at another hotel being cancelled. Our room was brilliant and the air con worked throughout our stay. It was a bit noisy at times (daily 6am deliveries to the shop underneath) but that's the price you pay for such a central location and it can't really be helped. Otherwise it was very good.

-: As some TripAdvisor reviewers have already touched on, the pool and bar opposite isn't the most welcoming or efficient place. I understand it's run by different people to those who own the apartmentsshop but they clearly have some sort of mutual agreement as the pool bar uses the same name and it's included in all the Booking.com photos and descriptions. As others have mentioned, if you don't spend money in the pool bar you are not welcome, even if you're staying in the apartments. Booking.com really needs to specify this in the description. Thankfully we knew this by reading TripAdvisor beforehand so bought a few drinks while we used the pool (which was fine), but I witnessed the man behind the bar aggressively throwing a group of British kids out before they'd even sat down as they had the cheek to walk in drinking their own water. Fair enough if you don't want people using your pool for free, but a simple, friendly explanation would be fine. Unfortunately this bloke undoes all the good work of his wife who is actually very friendly and welcoming. Despite it being right opposite our apartment we only went twice as we didn't feel particularly comfortable and the overall service was slow despite it being very quiet. Thankfully there are plenty of great beach bars less than a five minute walk away so we spent most of our lunchtimes in them instead!The only other negative was being woken at 9.30am by a cleaner on our final day (not stupidly early, but my wife and 3-year-old were still asleep as they'd had a bad night) to be told we only had one hour to vacate our room, despite everything online saying we had until 12pm to check out. I explained this to the lady but she insisted they needed to clean the room for the next people. Eventually I got her to agree to an 11am checkout which meant we had to rush to pack up all our things, shower and get ready for our final day before our evening flight. Not the nicest way to leave!

There are no comments available for this review

There are no comments available for this review

+: Posizione centrale e vicinissima al mare, in un paese non troppo affollato, ma con tutte le comodità e i servizi. Ogni 3 giorni venivano cambiati asciugamani e lenzuola e quotidianamente passavano a pulire bagno e pavimenti

-: Alcuni dettagli sarebbero da rimodernare: la doccia ha la tenda (sigh!), portasapone scrostato, cucina un po' troppo essenziale. Pur essendo sul mare, la spiaggia di Tsilivi non è sicuramente tra quelle che mi è rimasta nel cuore: spiaggia di sabbia adatta a famiglie, ma il mare di Zante è molto più bello in altre spiagge.

+: Very central. Big apartment. Functionning AC. Cleaningstaff every day. Nice welcoming bar staff at the pool area. First apartment had a large terrasse. The 2nd a little smaller.

-: The owners were rude. One day, when we came home, from being out, a note was on the door. “We mooved your things to another apartment, go to get a new key.” They made a mistake and double booked the room, and just mooved our things (money, passport, jeweley, everything) without consulting us. No compensation, nor did they seem sorry. The internet didnt work, they were very rude when trying to get it fixed. Apartment looked like a bad diy project.

+: Läget , nära stranden

-: Pool området behöver lite tlc

+: Dobra lokalizacja blisko morza, Personel sprzątający bardzo przyjazny i pomocny.Klimatyzacja funkcjonowała bez zarzutów, niemniej jednak przy małej awarii zamiast właściciela pomógł personel sprzątający.

-: Zdjęcia na Booking nie oddają rzeczywistości. Kuchnia bardzo słabo wyposażona. Lodówka wszystko mroziła ponieważ zamrażalnik nie posiadał zamknięcia. To tylko jeden ze szczegółów. W zależności od oczekiwań lokalizacja przy jednej z głównych ulic. W nocy dosyć głośno. Zarządzający obiektem mało przyjaźni i pomocni.