Tours and prices for holidays at the hotel Jungle Retreat Ubud 5* 2024-2025 Indonesia, Ubud

+: Mooie lokatie

-: Service was prima, maar kan beter.

There are no comments available for this review

There are no comments available for this review

+: Loved the setting, location was beautiful. Rooms were adequate. Comfortable. The breakfast and room service wad excellent. The staff was very nice and very helpful when requests were made.

-: The internet WiFi was horrible. Connection was very poor. We stayed here for our wedding for a couple days and trying to maintain contact with family attending was challenging. Also we tried to add photos to social media for friends and family and the WiFi being so slow presented quite a challenge. Other than that, the visit was great.

+: Le restaurant

-: Hôtel plus aux normes

+: People are very nice, location and views are amazing

-: All perfect

+: Every thing was perfect up to expectations

+: Personalet er fantastiske hver og en

-: Alt godt

There are no comments available for this review

+: The hotel is surrounded by nature and to me, that's its biggest asset. You can go trekking around, it's beautiful. The view from the restaurant is on the nature and that's beautiful. I appreciated the fact that the restaurant tried to find vegan solutions for me because there is no vegan options on the menu at all.

-: The room (furniture, walls...) looks super old, from another time. They need to renovate everything to make it more modern. I was very surprised because they market the place as a 5* hotel, but the place doesn't meet the standards of a 5* hotel to me. Jungle Retreat is different from Kupu Kupu Barong. Jungle Retreat are old buildings and Kupu Kupu Barong are private villas.There was a bad smell in the room when I came in, like mold smell. I had to open the window to have some fresh air.The pressure from the shower head is good but there isn't enough hot water to me, I had to take almost cold showers. Even when it's hot, it's not super super hot.When I checked out, I didn't pay attention, I paid the pressing bill and it's only few days after that I saw the amount of my bank account: 78 euros, approximately 1,248,000 IDR for the laundry of a single person, that uses laundry service every 1012 days ! It's the most expensive laundry bill I had in Bali so far ! The laundry weight was not more than 56 kilos.Also they ironed my brand new yoga outfit and I was pissed off.The prices of their spa is way too expensive: around 1,600,000 IDR for a hot stone massage. I passed.After the check out, I realized that my yoga mat and my emergency phone battery was missing.I texted them and told them: I never lose my stuff. I am an organized person and I know where my stuff are. I told them that I had no memory of having my yoga mat in the room, even though I checked in with it. And my emergency phone battery was charging in the room and I never had to use it during the 2 nights that I stayed in this hotel.They found my yoga mat: it was in the reception lobby. They indeed forgot to bring it to my room when I checked in.For the emergency phone battery, they told me they didn't find it. I told them that I do not lose my stuff and I think that someone took it. The manager said no, I lost it. The audacity ! Until now, I can't find it.