Esther
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Reviews177
The Mercure Karawang Hotel is located in Karawang. It features a year-round outdoor pool, spa and bar.
Every room at this hotel is air conditioned and is equipped with a flat-screen cable TV. Some have a seating area. A kettle is also included. Private bathrooms have a shower. Rooms include a hairdryer and free toiletries.
The hotel has a 24-hour front desk.
Mercure Karawang Hotel is 45 km from Chibubur and 30 km from Purvakarta. The nearest airport is Halim Perdanakusuma Airport, 45 km from Mercure Karawang.
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Reviews177
+: Location
-: I arrived at 9 pm. No warm water available in the bathroom, i feel cool. I didn't take a shower .
Reviews177
+: OK, good.
-: Wifi
Reviews177
+: The Breakfast Buffet is outstanding!We ordered Room with Double bed but we got Room with single bed but they put it together.its really fine because the bed stayed and didnt move when we sleep in the middle.Cleanlinnes is Superb! The Receptionists are always helpfull and friendly as well with the Housekeeping staff that brought us pool towel in the morning.Taste of the food what we order from Room service was excellence.
-: The staff who answered my room service order was unfriendly,IT seems she was in hurry because of another guest.I was asking little bit more about the menu,because IT was Not written in the room service menu card,she was repeating my order with not so good Intonation,she was pushing me to finish the order as soon as possible.It would be nice If the Room service menu card explained well everything not only the name.We we're also dissapointed because the Kids Club doesn't exist any more.because we we're Travelling with Kid.The Tv remote need to change as soon as possible.Room #625So far everything was more than acceptable
Reviews177
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Reviews177
+: The staff was really friendly en helpfull
Reviews177
Reviews177
+: Viewnya mantaabbb
Reviews177
+: Nearby mall and shops
-: it’s not really clean.. there were hairs in the toilet when i entered the room
Reviews177
Reviews177
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