Tours and prices for holidays at the hotel Mercure Sanur 4* 2024-2025 Indonesia, Sanur

+: The location is great and everything was clean. Air conditioning was cold.

-: It’s very tired… it needs updating in a bad way. We had stains on our sheets. Breakfast was just ok. Why only beef bacon? Your target market definitely eats pork bacon. Sausages were gross. If you’re serving pancakes and waffles you need maple syrup. A more diverse selection of fruits too.

+: For someone in a wheelchair the beachfront location and long boardwalk was excellent but the pebble paths a little uncomfortable. The pools were great and not overcrowded.

-: Room could be upgraded as small things had to be fixed eg fridge stopped working , door on cupboard off hinges and no choice of pillows the 2 being very high .

+: De locatie, het ontbijt

-: Sommige dingen zijn iets verouderd

+: The location of the Room was fine and was well presented.

-: The front of house staff were friendly and courteous, however the Bar staff at the Beach Bar were friendly but very slow at responding to drink requests. We always had to go to the bar to place an order and there w lot of tables beach side that had used dishes left on them.

+: Sprawling all the way to the beach front there’s no over crowding around rooms. The staff are very well trained some drawn from traditional villages making for a wonderfully interesting mix Everything you need is onsite if you just want to chill and evening events are planned to enjoy. Good shops not far away for those who want to roam

-: Needs a teeny bit of TLC to the rooms but they’re large clean and enjoyable

+: Close to beach and very friendly and helpful staff

-: Food was overpriced and very average

+: Breakfast is below average and I will not include again

-: Toilet that works every time and not need to be flushed 5 times

There are no comments available for this review

+: Staff were friendly

-: This property is in need of major renovations. My executive king room was old, my bedside bench coming away from the wall. Day bed had mould all under it. Balcony extremely tiny. Generally felt so outdated and shabby was very disappointedBreakfast area furniture old and very uninviting area to eat in …. Need to modernize and create more atmosphere . Spa also could have potential. This property needs money spent on it to bring it back to life!

+: I have been staying at the Mercure for 4 years now and I love the position its staff are wonderful we always enjoy our stay and look forward to returning next year .Thank you 🙏🏻 Fiona