Tours and prices for holidays at the hotel Galu Inn 3* 2024-2025 Kenya, Mombasa

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-: My advice Don't stay here!!!There was no water in shower....after addressing to stuff thay said is the way it is.Owner is protecting him self with no refund policy thought booking.com. We left the place and now we are being blackmail by owner not wanting to cancel the reservation and money.This place is a scam!Even the location is not where it's shown on the map.

+: The bed was comfortable,the room was spacious , the AC was working and the staff were very friendly

-: The swimming pool was too deep,the rooms had insects

+: Friendly staff. They did all they could to assist.

+: Breakfast was ok. Nothing special. Staff very friendly. Ac good and fan. Bed comfortable.

-: Shower was only ok. Not very powerful. Water went off.

+: Breakdast served was a positive surprice. but that was also the only positve

-: A room where airconition was work, where the fridge was working, where the shower was working, where the safe was working, the 3 only things that worked in that room, was the entransdoor lock, light and bed ! The room should never been given to a guest !!! And they had several rooms free, so they made a bad choice, or just did noot care. The receptionist was away when we tried get hold of him, aparenty out shopping we was told by others. Whwn i came back from having dinner, the receptionist was there, and he gave me another room, where at least the AC was working... Would never stay there again.

+: Het personeel was super vriendelijk

-: Het hotel is zeer oud, de lakens waren super vuil met bloed plekken, muggennet met bloed, douche met schimmel, plafond met vochtplekken en gaten erin, de fitness heeft oxidatie op alle metalen delen, het bestek was niet proper, het hotel leek op een bouwwerf, overal vuil en emmers, 2 mensen om heel het hotel te onderhouden is niet ok!

+: The young lady at Reception was also the housekeeper and waitress and tried to cope with the many problems with a pleasant smile and willingness.

-: There were no other guests so the bar and restaurant were closed. The bed sheet was ripped - but changed after we brought this to the attention of Reception. The remote control for the AC needed new batteries but none were available. The wiring for the bedside lamp was a H&S hazard! The pool was a deep shade of green - the pool man was supposed to be coming to sort it out but never appeared.

+: Für den Preis kann man nichts erwarten

-: Den preis entsprechend