Anthony
+: Very good hotel with a very nice pool area.Our room was clean and comfortable
-: Food was pricey with many surcharges.
Reviews431
One of our top picks in Nairobi. In the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness center and spa. Guests can relax in a lounge chair next to the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colors and wood furniture. They come equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is available.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organize concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is available upon request to Jomo Kenyatta Airport, only 12.9 km away. The Railways Golf Course is 3.2 km away and Nairobi National Park is within a 9.7 km drive.
+: Very good hotel with a very nice pool area.Our room was clean and comfortable
-: Food was pricey with many surcharges.
Reviews431
+: The buffet menu in general is gorgeous and multicultural. The waiterss, staff in general are very kind and helpfull. It creates curisoity to come back . The hairdresser in the hotel and the spa is just miraculous ,especially for black hair and spa jetlag . ( note; this note is not for being published,its just to thank encourage serena staff)
-: Nithing
Reviews431
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Reviews431
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Reviews431
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Reviews431
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Reviews431
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Reviews431
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Reviews431
+: Great staff, comfortable and lovely facilities
-: Nothing
Reviews431
+: The restaurants, the great service, the pool
-: The jacuzzi in the spa area was not working. I asked and was told that it was broken with no more explanation, that’s it! I always book hotels that have a spa, with steam room , dry sauna AND a jacuzzi . Having a non working jacuzzi in a 5 star hotel is not acceptable
Reviews431
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