Tours and prices for holidays at the hotel Grand Udawalawe Safari Resort 3* 2024-2025 Шри-Ланка, Sinharaja Forest Reserve

+: Comfort, quiet amidst green landscaped environment

+: De kamer

-: de wifi

+: The room was large and very comfortable. Big selection at the buffet and lots of gluten free curry options. Everything you need in a hotel is here. I stayed in a room by myself and felt very safe.

-: I can't fault it.

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+: The hotel is lovely and does the job, the rooms are the nicest part of the hotel.

-: The food was subpar, especially for the money. No water is included, neither is coffee (very weird to say we had paid for breakfast). They didn’t have any chilled water- only warm.Staff were less than helpful. I don’t think it was because they were rude, they just genuinely didn’t know how to solve problems. My booking came up that 2 people were staying in two separate rooms but I’d booked two double rooms for 4 people total. I told them I was happy to pay more to amend the booking (I honestly didn’t know if it was my error or theirs). They wanted to charge me an extra 88$ but the cost to add two people to the booking through booking.com was 17$ per person. I explained this and that I wouldn’t be paying more than what the website states. 1 hour later I was still in reception, with no hotel room. Eventually, I asked us to resolve the rest of the bill on check out because I needed to get a shower and food. The next day, none of them had communicated the issue.Classic case of the blind leading the blind. If you’re looking for a base between safaris, it’s fine. Not for longer than 1 night.

-: Repas dejeuner

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+: Perfect location for a safari in Udawalawe. The room were exceptional, the staff was really friendly. We had a great time

+: - location- friendly staff- big room and got upgraded- hotel grounds looked really nice

-: - Buffet breakfast & dinner were over priced for what you got especially breakfast- bathroom needs updating and maintenance as there was mould on our bathroom ceiling and it just looked dirty because it was dated- lights not working on balcony - flies in dinning area which was annoying while trying to eat - dining area open so you couldn’t escape the heat. It would be good to have a AC dining area option for guests

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