Tours and prices for holidays at the hotel Jetwing Surf 5* 2024-2025 Sri Lanka, Arugam Bay

+: The stuff was great, everything was really good truly recommend

-: The location is a bit far from the city but it’s about only 15 minutes by car

+: We stayed before the main season and everything was lush and green and all the animals pass by to nibble on the grass. The service was exceptional and I cannot say often enough how friendly and helpful all the staff are. We had a lovely time, the staff went out of their way to fulfill our kids wishes, from printing out colouring sheets at reception to letting them bake a cake with the chef or mix a drink behind the bar. We were given a surprise present at the end of our stay and would definitely come back here. Thanks for everything jetwing surf!

+: Todo fue excelente, principalmente el servicio ofrecido por el equipo y en especial de Sandhu. El hotel cuenta con buenas instalaciones y ofrecen todos los servicios (transporte, clases de surf, etc.). Muy recomendable

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+: We loved everything about our stay at Jetwing surf, we have an incredible safari, room was stunning and pool was lovely.

-: I was so incredibly disappointed that when we extended our stay for one extra night (because we loved it so much and the price mentioned on booking.com was in our budget) the manager of Jetwing surf lied and conned us into paying over 200% more. We would not have minded if the manager had been honest when he confirmed our booking in person to us, if he had then said they couldn’t do it for the price shown on the website- we would have gone elsewhere, but he left this detail out and we ended up with a sour taste at the end of our stay that made the rest of our trip very difficult as it took us way out of budget

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+: החדרים מאוד מפנקים חוץ מזה שלא תעיזו להתקרב

-: המיקום של המלון מאוד רחוק ממרכז העיר ונמצא בתוך שכונת מגורים, הרצועת חוף יפה אבל אין שום מתקני חוף או כיסאות לשבת עליהם, בכללי המלון מוזנח מאוד! מלוכלך ולא מתקרב למלון 5 כוכבים אפילו לא 3 כוכבים,הבריכה הייתה מטונפת מלאה חרקיםואחרי שעתיים של ויכוחים הסכימו לבטל לנו חלקית את ההזמנה וחייבו אותנו להישאר ללילה אחד

+: the food was very good, the stuff was amazing and helpful.

-: the location was very bad, you can't enter the water and it's in a different city and a horrible street.

+: The staff is really nice. Cleanliness of the room also exceptional. Mr. Hafi and the staff were really helpful as my daughter got sick after checking out. But they have arranged the room again and supported us.

-: Pool was not clean. That was only the negative thing.

+: The rooms are great, beachfront. And the food was very delicious at the restaurant

-: They said they have a butler system, which I guess not appropriate at this time. And the ‘butlers’ have no competence for the jobs, they are like interns and they can not support even for the easiest questions like ‘what’s the soup of the day’.. there are no activities at the hotel, and its in a remote location so you cannot go out for a walk and explore or sit at a cafe. It was the most boring luxury stay I had