Teresa
+: The food mostly. It was very good!
-: The drinks.
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+31
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Located in Playa del Carmen, The Fives Beach Hotel & Residences - All Senses Inclusive offers beachfront accommodations a few steps from Playa del Carmen Beach and offers various facilities, such as a restaurant, a bar and a garden. This 5-star resort offers room service, a kids' club and free WiFi. The resort provides an outdoor swimming pool, fitness center, evening entertainment and a 24-hour front desk.
The resort will provide guests with air-conditioned rooms with a desk, a coffee machine, a mini-bar, a safety deposit box, a flat-screen TV, a patio and a private bathroom with a shower. At The Fives Beach Hotel & Residences - All Senses Inclusive each room has bed linen and towels.
The accommodations offers a continental or à la carte breakfast.
The Fives Beach Hotel & Residences - All Senses Inclusive offers a children's playground.
ADO International Bus Station is 3.7 mi from the resort, while Playa del Carmen Maritime Terminal is 3.7 mi away. The nearest airport is Cozumel International, 12 mi from The Fives Beach Hotel & Residences - All Senses Inclusive, and the property offers a paid airport shuttle service.
+: The food mostly. It was very good!
-: The drinks.
Reviews306
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Reviews306
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Reviews306
+: The property was nice. The bathrooms are not very comfortable. theres not a general door to get to the bathroom and the shower and toilet have crystal glass, so not good for privacy
-: The manager was rude. We arrived late in the night, and we gave ride to a friend who arrived with us at around 3am. She had a booking for that day, the front desk girl told her she could wait in the lobby until 7am to start her checkin and they would give her the room at 3PM. My friend wanted to pay for her breakfast after waiting in the lobby, the manager came later on to say she couldn’t wait in the lobby nor inside the premises, he wanted to kick her out at 4AM, he told her she had to pay 180$ or leave and find a cheaper hotel. At the end they charged her around 165$ to stay in my room. I think it’s amazing how the manager treated a customer, how is it possible to leave any person out side in the middle of the night ?He said he didn’t care if he gets 1 star reviews from all the guests coming to the wedding. The guy had a wedding in the premises and preferred to treat badly one of the guests instead of seeing the whole picture
Reviews306
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Reviews306
+: The size of the property is perfect because all the visitors are spread out across the pools restaurants etc. so you don’t notice how many people are actually staying at the resort and it doesn’t feel crowded
-: We didn’t like that some restaurants were closed on random nights without any upfront notice. At least we didn’t get the memo and were disappointed that we didn’t didn’t get to eat in our restaurant of choice the last night.
Reviews306
+: -I like all.
-: -
Reviews306
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Reviews306
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Reviews306
+: Surrounding and public space, plenty of pools, great beach, food was pretty good for the most part, size of the room (huge), great service across the board
-: some restaurants had fairly small size options
Reviews306
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