Tours and prices for holidays at the hotel Hyatt Ziva Puerto Vallarta 5* 2024-2025 Mexico, Puerto Vallarta

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+: The facilities and the staff were exceptional!

-: Some of the buffet selections were just average and a bit repetitive.

+: El hotel era muy bonito. Cada detalle de diseño estaba muy bien pensado y es coherente con el concepto. La comida era muy variada y de excelente calidad. Pasamos unas vacaciones increíbles!

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-: The venomenous yellow bellied sea snake which we met on the beach one morning had quite a shocking impact on us The waiting time in some of the restaurants was extraordinary

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+: The trip started off terrible, we were late for our flight then our passports expired the week prior so we had to go to Washington to get a same day passport. We were there for our scheduled appointment and they checked us in late so we had to wait another day to get the passports. Changed our flight two times which of course costed extra money and we missed a couple days there at the Hyatt, but still paid for the suite. My husband's phone went belly up and we had to get another one, then he lost it somewhere between Hertz car rental and the airport coming home. We had so many mishaps, it sure was an adventure. I even spilled a whole bottle of water in my lap just before boarding the plane home. The few days we spent there were wonderful! Your staff was the best, they were all very helpful. Your staff made us feel very welcome from the moment we stepped into the lobby and always offered to show us around, they walked us to our room and the restaurants and even told us how to get to the flea markets. Very friendly and there was always someone available to answer any questions. Food was very good, we mostly ate at the buffet. We did have a steak dinner at the fancy restaurant and one of the staff took a picture of us on my husband's phone (that he lost) sad cause we didn't get any other pictures of us there. The beach was beautiful! Got to watch a beach wedding and listen to their music one night from our balcony while sitting in the jacuzzi tub, the wedding was entertaining.

-: Not enough time there. The Hotel was perfect.

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-: Mal servicio

+: This is an extraordinary resort! The beach is expansive, very well maintained and PRIVATE! There is no public access to this beach. There are several restaurants on site, offering a terrific choice of cuisines. The service is exemplary! ALL resort staff are welcoming, kind and very respectful.