Antonio
+: The service
-: Too noisy
Reviews134
Located in Puerto Morelos, Iberostar Paraiso Beach features a private beach area. Featuring a tennis court, the 5-star resort has air-conditioned rooms with a private bathroom. The resort provides a Mexican restaurant as well as free WiFi.
The rooms in the resort are equipped with a flat-screen TV. Iberostar Paraiso Beach has certain units with sea views, and the rooms come with a coffee machine. All rooms have a desk.
Breakfast is available daily, and includes continental, buffet and American options.
Guests can use the hot tub. You can play ping pong and pool at the accommodation.
Staff at the reception can help guests with any questions that they might have.
Cancún is 49.9 km from Iberostar Paraiso Beach, while Playa del Carmen is 22.5 km from the property. The nearest airport is Cancun Airport, 38.6 km from the property.
+: The service
-: Too noisy
Reviews134
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Reviews134
+: The location, beach, pool and the staff were incredibly friendly. Breakfast was good and lots of options with alternative milk options available. Shopping mall is overpriced as expected but the taco and burger place there is decent.
-: The quality of food at lunch at your restaurants was just about decent but the dinners at your buffet and all your restaurants was genuinely terrible! For what should be a 5 star resort, you really falter when in comes down to the evening meals. Trying to charge extra wherever possible, whether that is a room upgrade on check in, a 'premium whisky' or extra payment to access the waterpark - it just lowers your standards overall.
Reviews134
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Reviews134
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Reviews134
+: A satisfactory quality-price ratio, diversified food, a good cleaning service. A gorgeous beach, huge pools and lots of wildlife, the location is gorgeous.
-: Most of the staff react very well only if they receive tips. I don't think it's normal to give tips at the breakfast or lunch buffet, as such I had a rather bad experience where although the table next to us had been served many times with wine, we weren't even they didn't ask us if we wanted water, and that's because we thought it wasn't necessary to tip. I tipped at the bars and restaurants where you had to make a reservation, I didn't consider it necessary or normal to tip at the buffet restaurants in a 5-star all-inclusive hotel. Another rather serious problem is that absolutely nowhere in the booking is it specified that the hotel is for non-smokers. Absolutely nowhere, there is no bar or terrace provided for smokers so we had to go outside the hotel to smoke.
Reviews134
+: La play y los animales
-: No habían reposeras suficiente, poca variedad de comida y restaurantes muy dispersos
Reviews134
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Reviews134
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Reviews134
+: All-Inclusive Angebot, Pool und Meer Zugang, alles wae top!
-: Andere Gäste reservieren die ganze Zeit Liegen, obwohl von Hotel Seite offiziell verboten. Leider regelt das Hotel diese Angelegenheit überhaupt nicht....Snack Auswahl könnte noch etwas variabler sein
Reviews134
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