Juan
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Reviews982
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Located 1.9 mi from Chapultepec Castle in Mexico City, Hotel Boutique JTowers features a restaurant and free WiFi throughout the property. The hotel has a terrace and spa center, and guests can enjoy a meal at the restaurant. Free private parking is available on site.
Every room is equipped with a flat-screen TV. Certain rooms feature a seating area to relax in after a busy day. A terrace or balcony are featured in certain rooms. All rooms are equipped with a private bathroom equipped with a shower. For your comfort, you will find free toiletries and a hair dryer. A TV with satellite channels is available.
You will find a 24-hour front desk at the property.
Castillo de Chapultepec - Museo is 1.9 mi from Hotel Boutique JTowers, while Chapultepec Forest is 2 mi away. Benito Juárez Airport is 6.8 mi from the property. World Trade Center is 0.6 mi from Hotel Boutique JTowers.
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Reviews982
+: Limpieza y tranquilidad
Reviews982
+: Not a lot.
-: I booked rooms for two guests, as specified on Booking.com, which clearly indicates the room is meant for two people and fits within my budget. However, from the start, there were several complaints from the hotel staff. They accused us of staining a face towel with makeup, took away our breakfast plates while we were still eating, and even alleged that we caused damage to a table we never used. Additionally, we were reprimanded for smoking in a designated smoking area.I felt discriminated against and poorly treated throughout our stay. My wife and family were unhappy with the overall experience, and it ruined what was supposed to be our most anticipated vacation.
Reviews982
+: Habitación amplia, limpia, bonita, buena ubicación para ir al wtc, gimnasio y restaurant disponible, las chicas que atienden la cocina muy amables y cocinan muy bien.
-: Aire acondicionado algo ruidoso
Reviews982
+: La amplitud y comodidad estuvieron excelentes
-: Tal vez solo incluir más detalles a la hora de tu llegada como saber sobre el servicio de spa
Reviews982
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Reviews982
There are no comments available for this review
Reviews982
+: The hotel is a modern, clean, and well-kept property. I had huge suite with a balcony to myself, with kitchen, a living room, and a comfortable bed. Location is excellent.
-: Customers should know that this is a repurposed apartment building and not a regular hotel. Though there is a 24-hour desk and a small cafeteria, service sometimes leaves much to be desired. In my room, water pressure was inadequate and the soap holders by the sink and shower were both broken. The living room TV wasn't functional and the bedroom TV was difficult to set up if you wanted to watch streaming channels. Also, I couldn't get a great night's rest because my room faced a street lamp post. Finally, checkout is at 11, far too early by hotel industry standards.
Reviews982
Reviews982
+: La habitación es excelente
-: Pésimo servicio de personal de limpieza y recepción.
Reviews982
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