Tours and prices for holidays at the hotel Le Blanc Spa Resort Cancun Adults Only All-Inclusive 5* 2024-2025 Mexico, Cancun

+: The service is amazing! Every single employee goes out of their way to offer the best experience. You can tell the staff is very well-trained. The beds are comfortable, and the included Spa hydrotherapy was very relaxing. Love the view from the main pool. The French restaurant Lumière was by far our favorite. Each dish was impressive and delicious.

-: The worst part was the breakfast. There are only two options, which doesn't necessarily have to be a bad thing. However, the buffet was underwhelming and not at the level of a 5-diamond resort. Many things were missing and the food was rather cheap and low quality. It wasn't any different from a 5-star buffet. The second breakfast option is à la carte at Terraza. However, the menu is very small. Over the days, my partner and I tried almost all the dishes and nothing was great. We were also underwhelmed by the steakhouse and the Japanese restaurant. Nothing special and at the Japanese restaurant everything was very salty. We did love the sashimi!

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+: This was the best hotel we've ever stayed in, we loved every detail of it from the beautiful beach through to the espresso&chocolate bar to their phone application which you can use to order anything to your room. Special thanks to the staff and a supervisor lady Marianah, who made our honeymoon unforgettable. They pay a lot of attention to their guests and their requests.

-: The other guests were loud at late night.

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+: 食事がおいしかった。

-: ①チェックイン時に手違いで名前が異なり確認に時間がかかったこと（BOOKING.COMか先方かどちらに問題あったのかわからなかったが支払金額から特定したため時間がかかった。先方はBOOKING.COMに状況確認してほしいと言われた。予約当日にオプションの問題で一旦キャンセルして再度予約したが先方でキャンセルしたものと見なし再予約を考慮にいれてもらえなかったことが問題と推察） ②ジャグジー付きだったが排水の見えない部分が汚れており幻滅した(見える部分はきれいにしてあったが) ③1泊の利用のためフロアごとにバトラーがいたがあまりフォローしてもらえなかったのがいまいちサービスレベルが高いと感じられなかった（同時期に宿泊した同じレベルのハイアットのほうがサービスレベルは高いと感じた）

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+: プールや海が素敵でリラックスできた。オールインクルーシブでいつでも飲食を楽しめた。

-: 部屋のお風呂(ジャグジー)の水が茶色く濁っていて、スタッフからその日はお風呂を使えないと言われた。ホテル側から部屋交換などの提案はなかった。その後こちらから部屋交換をお願いしたが、スタッフ間の連携が取れておらず何度も状況を説明したり、部屋交換までかなりの時間を要した。到底5つ星ホテルとは思えない対応だった。また部屋の枕は臭く、洗面所にも前の利用者のゴミが落ちていたりした。

+: Had a great Easter break. Amazing staff and amenities. Eduardo and Rosa our butlers and Rosalinda from the spa were simply fantastic. Enjoyed the hydrotherapy and Claudias spinning classes