This all-inclusive resort is located in the hotel zone of Playa del Carmen. It offers luxurious rooms and first-class amenities for a great stay on the Riviera Maya coast.
At the all-inclusive Playacar Palace Resort, guests can enjoy the beautiful outdoor pool with a swim-up bar. Guided tours to nearby archaeological sites are organized for guests, and in the evenings entertainment activities are organized.
After a busy day, guests at the Palace Resort Playacar can relax in the rooms with a flat-screen LCD TV and a fully stocked minibar. Guests are provided with great toiletries, bathrobes and slippers. Beds are being prepared and food and drinks are delivered to the room.
Guests of the Playacar Palace Resort can visit partner hotels in the resort city of Cancun, in addition to Le Blanc.
+: the staff , the room cleanness, the ceviche y el camarón en el swim up bar excelente y muy delicioso y las cervezas XX 😊
-: me gustó todo , disfrute todo . Si alguien opina lo contrario 🔄 *mejor quédense en casa ☺️
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+: I just rented for one night in order to sleep near de Cozumel ferry. I asked for a silent room in order to sleep. At 5am I was woken up by birds screaming just out of my room. Later I found out that there is an internal space just near de rooms with a bunch of really noisy birds that will wake you up very early, around 4:30 o 5:00 am. Maybe there are rooms in other parts of the building not near this internal space so I wonder why they gave me this room if I asked for a silent room
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+: The hotel, staff and food were amazing, the whole family really enjoyed the stay. Pool Volleyball games were great fun and got us talking to other guests. Buffet and restaurant food all 5* especially liked Madre Mia with their own cocktail menu and interesting takes on local dishes.
-: They offered us a sales pitch in return for some vouchers which we spent on day trips, while the vouchers were much appreciated, they did go a bit hard sell on the membership with three different people trying to close the deal. We knew it wasn't for us (being a long haul flight away) so we weren't tempted although the last offer sounded reasonable. The evening entertainment program was a bit hit and miss, (possibly aimed at an older demographic). Circus show was very good, magic show was tired and tricks were obvious to anyone who was thinking about how they could be done.
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+: Le staff est souriant et accueillant! La situation géographique de l’hôtel est vraiment parfaite car située tout proche d’un grand mall extérieur et des rues principales de Playa del Carmen.
-: Je n’ai vraiment pas aimé que le matin il faut se réveiller à 5:00 du matin pour réserver son transat au bord de la piscine. Aussi ce n’est pas du tout correct, les clients diamants VIP reçoivent leur transat automatiquement réservés avec leur nom de famille (et cela représente pratiquement 75% des matelas réservés cela ne fait aucun sens) !! Cela devrait être premier arrivé premier servi sans réservation!!!!
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+: ubicacion y luego el desayuno
-: El precio pagado en booking fue mayor al cancelar en el hotel que lo acordado via web
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+: Great pool area, very good restaurants, great staff. Nice rooms
-: Need queen size beds instead of doubles.Not enough sleeping space for a family of four sharing two double beds
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+: Location friendly staff and clean
-: Didn't get the room I paid for and no help at all or customer service to make it right totally ignored me
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