Tours and prices for holidays at the hotel Khaolak Emerald Beach Resort & Spa 4* 2024-2025 Thailand, Khao Lak

+: One of the most fascinating hotels in Khao Lak.Good rooms, a great aqua park, the beach is just a stone’s throw away, a lake with monitor lizards, a small pool with very beautiful fish, and many great restaurants nearby.Highly recommend

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+: Le restaurant les pieds dans l’eau est très sympa. La plage est jolie et propre. Beaucoup de restaurants et magasins en dehors de l’hôtel facilement accessible. Le personnel est sympa. Certaines endroits n’étaient pas accessibles (travaux) l’hôtel nous a upgrade pour dédommager, très sympa!

-: Pas assez de choix de restaurants. Le buffet est assez redondant. Pas de pool bar.

+: Pudo haber sido muy lindo pero el spa y casi todas las instalaciones estaban en remodelación , el internet costó que funcionara y la limpieza no estaba perfecta . Por lo demás todo bien. Personal amable . Habitación con lo necesario y más . Me dejaron quedarme un rato más después del check out y eso se agradece

-: Que no encontré el baño en perfecta limpieza , el internet no me funcionaba bien al inicio y no pude utilizar todas las instalaciones como habría querido .

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+: The size of the property was good. The kids pool was great with 3 slides and a tipping bucket! But the kids tended to be in the main pool- don’t understand why. Breakfast was in the open “restaurant “at the beach. ( I believe they are renovating)It was a great view to the ocean. The layout of the food could have been done a lot better as there were cords across the floor. The tea and coffee station was in an awkward position. There wasn’t many staff, so collection of finished plates etc and table resets was really slow. There was a lack of detail to things like filling up the empty soy sauce bottle and the tea. The food was okay and it was sufficient. ( no bacon thought unfortunately and no poached eggs 😕)The room cleaning was quite late, so probably a staff rostering issue. Two times I wasn’t given a towel or a hand towel but when I contacted front reception, housekeeping came quickly. Rooms were a great size and so was the balcony. Inside the room you had everything you needed. It had a nice ambiance. Bathroom was also great with a bath and a shower and the closet area was really spacious too. There is a little coffee shop in the lobby and that was nice and the staff were lovely too. Overall a good stay.

-: We had two rooms and the one I had the air conditioning didn’t work properly and it got quite muggy. After about 3 days I asked if they could fix it or swap my room. They switched my room without an issue and the aircon was much much better. My other concern is the mould that is around the inside of the pool tiles. There are also 2 small wading pools which are probably for small children and they were in an unacceptable state. That needs to be addressed. The main pool is quite small and it gets really busy and you have those selfish people who put their towels on the sun beds to secure them, but don’t even show up for hours!Another thing was that we found out on the day before we were leaving that they had a shuttle service that went in at certain times to Khao lak. It would have been great if the front office staff could have informed us of what was available to us.

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+: Beautiful resort, amazing staff.

+: La chambre faite tous les jours et le personnel aux petits soins. Excellent breakfast en formule buffet.La piscine face a la mer était superbe

-: Tout est parfait

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