Samet
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+38
Diamond Excellence Resort & Spa, previously known as Crystal Palace, is a prestigious resort hotel located near the town of Side, on the picturesque Mediterranean coast of Turkey. This 5-star complex spans an area of 22,000 m² in the Çolaklı district, making it an ideal destination for those seeking a luxurious beachfront holiday. The hotel offers a wide selection of dining options, including numerous restaurants and bars serving a variety of food and drinks, under an Ultra All Inclusive concept.
Guests are accommodated in rooms with modern interiors and all necessary amenities, including air conditioning, satellite TV, a minibar, a kettle, a safe, and Wi-Fi. Some rooms feature balconies or terraces and offer sea or pool views. The hotel was constructed in 2011 and underwent renovations in 2022, ensuring modern and well-maintained facilities. All rooms are equipped with private bathrooms that include a hairdryer and toiletries.
Diamond Excellence Resort & Spa prides itself on its private sandy beach, extending 190 meters, as well as a variety of swimming pools, including a large outdoor pool with an aqua park and water slides, a children's pool, and an indoor pool, allowing for year-round swimming. On-site, guests can enjoy numerous à la carte restaurants offering Turkish, Italian, Mexican, Asian, and fish cuisines, in addition to a 24-hour Excellence Restaurant.
Other hotel services include a kids' club for children aged 4 to 12 with a mini disco, and various sports activities such as beach volleyball and Zumba. The hotel's spa center provides a full range of services, including a sauna, steam bath (hammam), and massages, allowing guests to fully relax. A special concept for honeymooners is also offered, making it an appealing choice for romantic getaways. The hotel is ideal for both family holidays and active youth vacations.
The hotel's location is convenient: it is situated 13 km west of Side's historical ruins and resort, 55 km from Antalya Airport, and 60 km from Antalya city center. This ensures relatively quick and convenient transfers. The staff are proficient in English, German, Turkish, and Russian, ensuring comfortable communication for international guests.
Reviews56
+: Nice location and facilities. Nice evening shows
-: In the food hall: plates were sometimes dirty and greasy. Salads and fruits were not properly clean and we caught a bad stomachache (similar to others guests that are staying with us; some people had high fever). View outside of the room was not pleasant: when we asked for it to be changed, we were denied it.
Reviews56
+: Some of the staff were really lovely and made our stay better for helping to accommodate my children when the kids club was closed they let them play in the clubhouse and use the arts and crafts. The patisserie was also very good
-: We booked this hotel due to the kids club facilities. So I think that if the kids club is advertised then if it is NOT going to be running for the majority of the holiday that should be stated before letting people book as otherwise it's a totally different experience for a family staying. Especially with the prices paid. Also there should be ice creams available outsidepoolside it was quite a mission to get these and carry through the hotel back outside across the hotel also normal savory snacks that were suitable for my children. Not what you'd expect from an ultra all inclusive
Reviews56
+: Onbeschoft en ongeinteresseerd personeel. Totaal niet vriendelijk.
-: Slechte prijs-kwaliteit. Personeel was niet vriendelijk en de totale staat van het complex erg verouderd.
Reviews56
+: Alles war perfekt.Das Personal war außergewöhnlich freundlich und zuvorkommend.Wir werden wiederkommen.
-: Nichts
Reviews56
+: Sehr schöne Strandlage. Wir haben unerwartet ein Upgrade erhalten und das Zimmer war sehr gross mit toller Aussicht. Riesiger Balkon.
-: Auf dem Balkon wird es sehr heiss, da keine Sonnenstoren oder Schirm vorhanden.
Reviews56
+: The pool , slide , restaurant, food
Reviews56
+: فقط الاكل
Reviews56
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