Tours and prices for holidays at the hotel Gocek Naz 3* 2024-2025 Turkey, Marmaris

+: Das Hotel war sehr sauber Das Personal sehr freundlich

+: Gayet nezih ve sıcak bir ortam

+: Çok güzel bir butik otel. Tertemiz. Personel ilgili. Güzel bir havuzu var. Yemekleri de çok iyidi. Merkeze yakın. Tekrar gelmeyi düşünüyoruz.

-: Aile (4 kişi) odasında 2 wc olsaydı iyi olurdu

+: Perfect stuff, rooms, breakfast!!!

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+: Sehr Zentral, Marina ist zu Fuss in 15 min erreichbar.Alles sehr sauber, Poolbereich sehr schön, bequeme Liegen, eine grosse Menü Auswahl. Sehr gutes FrühstückNettes Personal

+: Great hotel. Lovely pool and food.

+: الموقع ممتاز لكن تعامل الموظفين سيئ في نصب عندهم تخيلو على الإفطار كنا نطلب قهوة تركي وما حكولنا انو اكسترا غير مشمولة في الفطور وفي النهاية عند الشيك أوت دفعونا 5700 ليرة تركي فقط على القهوة إقامتنا كانت 3 أيام غير محترمين ابدا

+: Very comfortable and well maintained Hotel with a great pool area and well tended gardens.

-: We made a huge mistake in trusting the hotel with regard to the cost of drinks and extras. There was no drinks menu available and we mistakenly thought that the prices would be similar to other hotels and restaurants in the Gocek area. We supported the hotel by taking two dinners during our five night stay and by returning after dining elsewhere to enjoy a few late evening drinks. During dinner and at other times we ordered quite a lot of what we considered to be Turkish house wine and expected to be charged similar prices to those we had experienced whilst dining out in the marina area of Gocek. All our drinks were charged to one room throughout our stay and the final bill was presented to us on the morning of our departure. We were shocked and horrified to see that the house wine we had consumed was charged at a minimum of 66 euros per bottle and a maximum of 90 euros per bottle. We had no choice other than to pay these extortionate prices and despite complaints to the hotel owner we were only offered a derisory 1000 Turkish lira discount (£50 in sterling) which we refused to accept. The total wine bill amounted to over 1300 euros for our party of six people. This can only be described as extortionate and was compounded by the hotel charging us for bowls of nuts and nibbles which were provided unsolicited to accompany our drinks. As a comparison, the average price of a decent bottle of white or red wine in the best restaurants in Gocek was around 18 to 25 euros. The wines provided by the hotel were of average quality and there can be no justification in charging such ridiculously exorbitant prices other than sheer greed on behalf of the owners. This issue tarnished our stay at the Naz Hotel to the extent that all the other good points we experienced during our stay faded into relative insignificance. We may been naive in trusting the hotel to charge reasonable prices without checking specifically but we left feeling that we had been deliberately ripped off.

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