Niamh
+: Turkish Baths were amazing Food and staff were excellent
-: Main pool was closed first day of our stay and slide pool was over crowded 😒 Lifts need to be updated too slow and not big enough for the size of the hotel
Reviews66
One of our top picks in Alanya.Only a few steps from the beautiful Mediterranean Sea, Hotel Grand Kaptan offers rooms with a balcony. Facilities include 2 outdoor pools with 3 water slides. Private beach area is available with a 984 ft² pier where you can enjoy the sun and the turquoise waters. Free WiFi is only available in the lobby.
The air-conditioned rooms at Grand Kaptan are decorated with wooden furniture, floor-to-ceiling windows, and carpeted floors. All rooms have satellite TV, a mini-bar, and tea and coffee making facilities.
Grand Kaptan Hotel’s buffet restaurant offers a wide range of authentic Turkish dishes and international cuisine. The hotel also offers 2 à la carte restaurants, serving fresh seafood and Italian cuisine.
Hotel Grand Kaptan’s entertainment team organizes many activities during the day, including water games and aerobics. In the evening, guests can enjoy live shows and bingo.
The spa center of Grand Kaptan offers a fitness center, a sauna, and a traditional Turkish bath. Guests can also relax on a sun lounger at the private beach area.
The hotel offers a free shuttle service to Alanya’s city center 6 times a day. Alanya Castle is 5 mi from Hotel Grand Kaptan. Gazipasa Airport is 22 mi away. Airport shuttle can be arranged at a surcharge.
+: Turkish Baths were amazing Food and staff were excellent
-: Main pool was closed first day of our stay and slide pool was over crowded 😒 Lifts need to be updated too slow and not big enough for the size of the hotel
Reviews66
+: Douches en wc verstopt op kamer ultra all inclusief genomen waarbij we voor bijna alles moesten betalen. We komen aan er word gezegd door de manager dat we eigenlijk niet zouden worden geaccepteerd. Maar omdat we het online hebben geboekt ze niet terug kunnen gelijk bij aankomst 10 waarschuwingen dat als je iets doet gelijk weg kan eten was bagger zat ook geen smaak aan. Receptie en keuken avond eten besteld moest 2uur wachten en 4x achteraan bellen.
Reviews66
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Reviews66
There are no comments available for this review
Reviews66
There are no comments available for this review
Reviews66
There are no comments available for this review
Reviews66
+: Food, parking, drinks, personal.
-: Rooms, bed was uncomfortable, the hotel needs upgrade, its old. The bar downstairs smelled like grandmas house.
Reviews66
There are no comments available for this review
Reviews66
-: just a terrible hotel. It’s definitely NOT 5 star hotel, maximum 3 stars. The hotel itself is very old, there are even no sockets around the bed to charge your phone. Wifi is not free. Food there is just disgusting.So, it doesn’t worth any money, I’m sorry for wasting my money and time.
Reviews66
+: Staff was extraordinarily friendly, helpful and caring. Indeed, the facilities were old (like we read in the previous comments) - however, they are well refurbished and maintained. Both pool and beach front were nice. One thing we noticed was the security - the hotel staff pays extra attention to the security of the guests and their belongings. The food was over the top. So far the best bath and sink drains in the room - kudos for the maintenance! Nice touch with the direct access via underpass to the beach. Do not forget to check out the special tour offers next to reception in the morning (after breakfast).
-: Elevators are gateways to hell. :) Slow, small, hot and without any sort of ventilation andor AC. The moment you step in, you are in a sauna - getting wet all over. Unfortunately, elevators must be overhauled. On other thing, either restaurant's absorbers are not working or they are not sufficient. Although the cooked food is fantastic, the burned oil smell infused to your clothes is not pleasant.
Reviews66
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