Mustafa
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Reviews190
Ketenci Otel is located in Marmaris, 100 meters from the beach. It features an outdoor pool with a terrace and sun loungers, and rooms with balconies offer panoramic views.
The rooms feature functional furniture, wooden floors, a TV and a private bathroom with a hairdryer.
In the morning, guests can enjoy a buffet breakfast. Hotel Ketenci also has a restaurant and an outdoor terrace with a pool table. Free Wi-Fi is available in public areas.
Ketenci Otel is a 2-minute walk from Otobüs Durağı Bus Station. Reception is open around the clock. Free private parking is available on site.
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Reviews190
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Reviews190
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Reviews190
+: Lovely hotel in a great location from the beach and local amenities. The staff helped us with our taxi when they let us down and didn’t turn up. Thank you for this as I was anxious to return back to UK due to starting a new job the next day so didn’t want to miss the flight.
-: The room was small and room service did not clean the room on one of the days. Lighting was little to none with both bedside lamps not working. Not much variety for breakfast.
Reviews190
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Reviews190
Reviews190
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Reviews190
+: Caution- visuals are deceptive! While the hotel is situated perfectly near the beach, and you may find rooms and facilities suitable to your needs, you will be disappointed soon as the hotel staff open their mouth to talk.The manager at reception is very rude! A review I overlooked when booking the hotel and regretted later. I requested an early check-in and got confirmation from booking.com but not from the hotel itself.I understand since it was not a confirmation from hotel, they ain't obliged to give us early check-in. But the way the receptionist behaved with us at 7am was atrocious. He was courteous enough to let us leave our bags there, however, no one supervises ur bags and there is no cloak room either.The behaviour of the staff was so awful that we decided to not use the facilities at this hotel except sleeping there for 1 night only and we dint book any expedition with them either.We spent our entire day at the pvt beach next to hotel Yunus and loved their mannerism and hospitality. While we had a delicious lunch and breakfast with yunus, they did not charge us at all for their pvt beach.Next lovely and inexplicably amazing experience at RomaSteak Dail sea food at Sentez restaurant bar. The manger Jimmy there is such an amazing person and looks after his clients alot. I will highly recommend to visit him and perhaps the Ketenci staff can learn few hospitality etiquette there too.
-: The staff management is atrocious. They will ruin your holiday with their horrendous communication style. The facilities are okay but almost a 100 reviews are just about the poor hospitality.
Reviews190
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Reviews190
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Reviews190
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