Tours and prices for holidays at the hotel Risus Aqua Beach Resort Hotel 4* 2024-2025 Turkey, Kusadasi

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+: Hiçbir şey

-: Odalar küçük, bakımsız, hijyen problemi var. Otel diye gidip bungalov gibi ahşaptan küçüm odalarda konakladık. İki ayrı yatak istedik ancak çift kişilik yatakta konaklattırıldık. Her şey dahil olarak aldık ancak su bile ücretliydi. Her öğünde aynı yemekler vardı. Izgara türü yoktu lokanta usulü sulu yemek vardı. Oda temizlikleri geç yapıldı. Herhangi bir animasyon yoktu. Ölü gibiydi otel. Havuz pisti. Yemekler kötüydü. Yağ kokuyordu. Tam anlamıyla rezaletti.

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+: Die Lage war genial, direkt am Strand

-: Kein Internet, defekte Stromleitungen die gefunkt haben für die Baumbeleuchtungen, Kein Kulanz für ein Tag Stornierung wegen Autopanne

+: First I have to say: I read a lot of reviews mentioning that this place (rooms and beds) would be dirty - I can not confirm this experience. I had booked two rooms (for me and my family) and they were all clean. The hotel is directly at the beach - awesome! There is also an Aqua Park which is part of the hotel and very entertaining. Two big pools and many slides. Food was inclusive and always a lot. All the food is delicious and Turkish style. A mall (AVM) is pretty close (less than 10 minutes walk).

-: There was an odor in the whole room. It was reported to the reception and they sent someone to fix the drain. It turned out the smell was actually from the air condition and wouldn't be fixed. In general I do not understand why this beautiful place is not maintained correctly and kept in shape. E.g. it was not dirty but there was a lot of chalk around the bathroom fittings and the hoses were leaking - this all doesn't leave a good impression, especially as this is not a cheap hotel. I also have to say there was only one staff member working at the reception desk who left a really professional impression. She was smiling (good attitude when you work in a hotel) and knew and understood what she was doing. Unfortunately, most other reception staff often seemed not focussed on understanding or even solving the guests's inquiries.

+: First I have to say: I read a lot of reviews mentioning that this place (rooms and beds) would be dirty - I can not confirm this experience. I had booked two rooms (for me and my family) and they were all clean. The hotel is directly at the beach - awesome! There is also an Aqua Park which is part of the hotel and very entertaining. Two big pools and many slides. Food was inclusive and always a lot. All the food is delicious and Turkish style. A mall (AVM) is pretty close (less than 10 minutes walk).

-: Wifi was not strongreliable in my room. Often, the connection was just interrupted. Wifi was far better in my 2nd room which was closer to the reception. In general I do not understand why this beautiful place is not maintained correctly and kept in shape. E.g. it was not dirty but there was a lot of chalk around the bathroom fittings and the hoses were leaking - this all doesn't leave a good impression, especially as this is not a cheap hotel. I also have to say there was only one staff member working at the reception desk who left a really professional impression. She was smiling (good attitude when you work in a hotel) and knew and understood what she was doing. Unfortunately, most other reception staff often seemed not focussed on understanding or even solving the guests's inquiries.

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+: AquaparkEigener Strandbereich

-: Stinkendes Badezimmer (Zigarettengestank)Unzureichende LichtgestaltungUngelerntes Personal, allerdings nettAmeisen im BadWasserdruck in der Dusche viel zu wenig

+: Море, природа, наявність поруч магазинів і кафешек.

-: Дуже брудно всюди, невічливий персонал, одноманітна скудна їжа.

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