Tours and prices for holidays at the hotel Serenus Cave Suites 4* 2024-2025 Turkey, Urgup

+: Same as pictures shown and very friendly environment and strongly suggested

+: Die Ausstattung an sich hat uns gefallen. Das personal war blitzschnell bei Raumservice und allgemeine Fragen. Immer ein Lächeln im Gesicht gehabt und ausreichend über die Stadt informiert

-: Schlechtes Licht für Schminken. Kein gescheiter Spiegel.

+: El personal muy amable, la anfitriona nos ayudó muchísimo y nos hizo sentir muy bien. El desayuno es delicioso! La habitación tenía una temperatura fantástica, camas muy cómodas y acabados elegantes. El jacuzzi fue increíble. Recomiendo enormemente visitar este hotel.

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+: This was a great stay, the room with the hottub was perfect, super cool and comfy. The staff were really kind and helpful. They prepared an amazing vegan breakfast for us, even though we forgot to give them notice. Would love to stay there again.

+: Excellent staff, very friendly and helpful. Stylish and authentic interior. Huge hot tub in the bathroom

-: Lights in the room a bit strange. We would appreciate having more gradual control on lights level.

+: The lady who escorted us to the room , looks like she also looks after the meals wa super sweet… she made us feel like home .. we cancelled our tours just a day before the tour date and she she cancelled it with a full refund and with a big smile on her face … she even booked us a personal tour fully customised according to our needs … the breakfast is delicious… the room was amazing … loved every minute of our stay… she also arranged hot air balloon at the best possible rates .. we spend half of what we have thought we would spend on the activity… highly recommended

+: 设施非常不错，早餐也很好吃，工作人员很热

-: 唯一的建议是希望酒店发一个酒店新定位给顾客，因为道路维修的原因，Google地图容易把顾客带到正在修的老路，非常的误导人。

+: I have to begin by thanking the hotel's staff, they are the biggest ones to thank for our stay. They were always available for a chat, they gave us excellent local recommendations and even helped us booking our balloon flights, making everything hassle free. We also requested their help at late hours, yet they were always there to help with a smile. Having said that, the hotels location is excellent, literally meters away from the city center (although there is a steep road up to the town center) and our rooms were amazing, they literally left us speechless. We even had to make videos of them to share with family.

-: That we had to leave.

+: Hamida was an excellent host and was very warm and welcoming. She and her team made sure we were comfortable and supported our entire stay in the hotel. She also personally helped in making an itinerary for the day in Cappadocia. The food service was amazing and they inculcated our requests as well with by far the best Turkish food I had on the trip being a vegetarian.