Berna
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Set in Istanbul, 2133 feet from Cevahir Shopping Mall, Sparkle Hotel offers accommodations with a restaurant, private parking, a bar and a shared lounge. The property is located 2 mi from Taksim Square, 2.4 mi from Istiklal Street and 2.4 mi from Dolmabahce Palace. The hotel provides city views, a terrace, a 24-hour front desk, and free WiFi is available throughout the property. The units come with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, a hairdryer and a desk. At the hotel all rooms come with a wardrobe and a private bathroom. Guests at Sparkle Hotel can enjoy a à la carte breakfast. Dolmabahce Clock Tower is 2.7 mi from the accommodations, while Galata Tower is 2.7 mi away. Zorlu Center Shopping Mall is 2.5 mi and City's Shopping Mall is 0.8 mi from the property. The nearest airport is Istanbul, 22 mi from Sparkle Hotel, and the property offers a paid airport shuttle service.
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Reviews246
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Reviews246
+: هناك موظف في الاستقبال اسمه ( سيردار تعامله غير جيد ويحاول مساومتك بتخفيض او عمل اب قريد بس تعطيه جوالك يكتب تقييم للفندق ولنفسه لقد رفضت اعطائة الجوال ووبخته وحاولت التواصل مع بوكنق وتقديم شكوى ايضآ الفطور غير جيد لو يتم الغاء الفطور ربما يكون أفضل االغرف غير مطابقه لما هو في بوكنق الغرف صغيره جدآ جدآ لا تصلح للأقامه فقط للنوم فقط لايوجد في الفندق مرافق او خدمات او لوبي للجلوس ابدآ فقدق فقط للنوم
-: كل شئ لم يعجبني
Reviews246
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Reviews246
+: اولآ هناك موظف في الاستقبال سئ في تعامله اسمه ( سردار )(Serdar) حيث قام بطلب جوالي لكي يقوم بالتقييم من اول لقاء ورفضت ووبخته وقلت له هذا تقييمي وليس تقييمك من انت لكي تقيم اقامتي ورفض اني اشوف الغرفه قال ادفع اولآ ولما دفعت واستلمت الغرفه وجدتها اصغر بكثير من المكتوب في بوكنق صغيره لدرجه لا تستطيع ان تتحرك بأنسيابيه في الغرفه الحمام ذكرني في حمام الطائره ويفتح على السرير مباشره ولا يوجد شفاط والثلاجة خربانه وموقع الفندق موحش ليلآ وكله حقين الويسكي تحت وهذا الموظف يسئ للفندق ويساوم العوائل يقول اخصم لكم بس بشرط تعطوني الجوال اقيم الفندق وللأسف يسلمونه الجوال والتقييم ايضآ مذكور انه يوجد فطور الفندق ليس لديه فطور ولايوجد لدية لوبي تحت يعني لايستحق نجمه واحده والتقييم الموجود وهمي .
-: كل شئ موقع وتعامل سئ من سردار وحجم الغرف لايوجد افطار القيمه ليسة عادله مقابل هذا الفندق يستحق تقييم اقل بكثير
Reviews246
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Reviews246
+: اشكر جميعوالعاملين في الفندق كان الجميع لطيفا معنا و اشكر الأخت حفيظه ايضاالفندق1. امان2.نظافة3.جميع الخدمات قريبه منك4.تعامل ممتاز من الجميع
-: فقط عدم توفر مواقف تحتاج هو ما يعيب الفندق
Reviews246
+: The location is perfect. Metro is walking distance and plenty of area to see nearby. Also the staff was very helpful and polite from the moment we get in the hotel. I travel a lot, and when you compare to the city hotels in other European countries, the size of the room, the cleanliness, is far ahead of them. Also, the breakfast is far more good than I expected. I highly recommend the hotel and thanks for their hospitality.
-: Nothing at all.
Reviews246
+: اعجبني موقعه فقط خلاف ذالك فندق سيئ لا انصح ل السكن فيه خاصه عائله
-: اول شي التكيف خذينا غرفتين وكلهم التكيف سيئ طلبنا انهم يشيكون على التكيف قال طيب وسحب ولا شيك اضطريت اتهاوش معهم اليوم الثاني عشان يغيرون العرفه وغيرو غرفه وحده الغرف صغيره ، الديكور متهالك نصيحة اخو لا تحجز فيه خاصه اذا معك اهلك
Reviews246
+: Location is ok.
-: As someone who travels to Istanbul at least 5-6 times a year, I would definitely not recommend this hotel, I can even say that it is by far the worst hotel I have stayed in this price segment. During my 6 night stay, the sheets were not changed even once and the towels were changed only once. There is neither shampoo nor shower gel in the bathroom, even toilet paper is not renewed. I wonder what the staff entering the rooms do! Sound insulation in the rooms is extremely bad. Breakfast is a complete disgrace. In Turkey standards, let alone 4 star level, even in much lower level hotels, an unacceptable breakfast is served. Everything is cold, stale, poor quality and the variety is very, very small. Even the water they gave us must have been mains water because it smelled mouldy. Honestly, I have never come across another hotel in Istanbul that serves such a bad breakfast. I should also mention that for the first time in my life, I came across a hotel where breakfast service started at 8:30. If you have early work, you may stay without breakfast some days like me. On the hotel cards, it is stated that breakfast starts at 8:00, but in vain! Typical example of indifference! Except for the woman working in the restaurant, all the staff are extremely indifferent. They are constantly either busy with their mobile phones or chatting on the phone or among themselves, but their interest in the guests is zero. An approach that does not suit a hospitable country like Turkey at all. It is inconceivable that the hotel has this score with the conditions, service and price scale offered by the hotel. Booking score misled me for the first time and caused me to make a bad choice. If you have business in Sisli, the location of the hotel will work, but other than that, there is really no positive feature of the hotel. Any hotel you choose at this price and even slightly below this price will satisfy you more. Stay away!
Reviews246
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