Yousef
-: Service was abit slow
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+36
The Mora Zanzibar is a five-star all-inclusive resort situated right on the beachfront in Matemwe. The hotel is notable for its extensive grounds and comprehensive service offerings. According to open sources, the complex is one of the largest in Zanzibar, featuring approximately 250 rooms and suites. Its location on Muyuni Beach is perfect for those seeking relaxation by white sands and clear waters. Despite being somewhat secluded from major settlements, which contributes to its peaceful atmosphere, the hotel provides all necessary amenities and on-site services.
All accommodations at The Mora Zanzibar are well-equipped and modern. Each room features air conditioning, a safe, a flat-screen TV, a desk, as well as a kitchenette area with a refrigerator, mini-bar, coffee machine, and kettle. Bathrooms are private and include a bidet, shower, hairdryer, and complimentary toiletries. Some rooms are noted to offer a sea view. Guests are also provided with high-quality bed linen and towels. Guest reviews consistently describe the rooms as spacious, clean, and well-maintained.
The resort offers diverse dining and leisure opportunities. Several restaurants operate on the premises (three, according to some sources), including an Asian and an American restaurant which may require reservations, and the "Horizon" restaurant which does not. The menu features African, Brazilian, and Chinese cuisines, with vegetarian, lactose-free, and halal options also available. Infrastructure facilities include a large outdoor swimming pool, a fitness center, a private beach, as well as a terrace and bar. For entertainment, guests can enjoy billiards, table tennis, and darts.
Additional services include a 24-hour front desk, airport transfers (upon request), car rental, a kids' club, and a children's playground. The hotel also features a hairdressing salon and a business area, and free Wi-Fi is available throughout the property. Guests frequently praise the high quality of service, the attentive staff, and the wide selection of food. The hotel is located approximately 56 km from Abeid Amani Karume International Airport.
-: Service was abit slow
Reviews913
+: La gentillesse du personnel toujours souriant. Magnifique piscine. Restaurants variés et excellents (nous n'avons juste pas vu le japonais qui a disparu de la carte !?) Le Kids club était au top malgré les travaux qui nous ont empêché d'en profiter durant toute la durée de notre séjour. Le repas special lune de miel sur la plage ainsi que le massage en duo étaient fabuleux <3
-: Les petits bateaux à moteur qui polluent et envahissent la plage. Tout est absolument HORS DE PRIX dans l'hotel, les massages, le jet ski, le pressing... c'est vraiment dommage de ne pas avoir pu en profiter plus mais c'était HORS BUDGET :(
Reviews913
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Reviews913
+: Everything.
-: That I used booking to book..they are theives..boycott booking
Reviews913
-: Food was awful, delay with golf car pick up, no towels until we call reception, transportation provided by hotel late by 40 minutes...
Reviews913
There are no comments available for this review
Reviews913
+: Städningen var bra! Utsikten var bra.
-: Oproffsionell personal, otrevlig personal, tusen fotingar överallt, fick inte rummet vi bokade, dem menade att dem ”uppgradera” oss men i själva verket ville ingen annan bo på bottenvåningen då det kryllade med insekter. Så vi kände oss ”nedgraderade” egentligen. Dyra pengar för inte så bra service, handukar bokas via app, får inte nya vid städning. Poolen var avstängd några rimmar pga hotellets ägare skulle komma för invigning av hotellet. Ingen bra mat heller för den delen, välj annat hotell.
Reviews913
+: Everything was perfect. From food to the facilities
Reviews913
+: Breakfast was great, the restaurants are great.
-: 1. I wasn't particularly happy with the management, I posted a dissatisfaction about the Jua Grill Chef (the chef refused to consider my diet requirements (Gluten and dairy free), and I ended up not enjoying my dinner at the Jua restaurant. and even though I received a message of apology through the resort app, I think a more personal talk would have been better, at least a phone call to the room. 2. They should improve the service at the pool areas and at the beach. it was very very slow... 3. They should improve on the alcohol, there were very few options on the Áll inclusive package. I understand that they need not include expensive drinks, but there are reasonably priced wines (less that 15 dollars) that they can get from South Africa for an example
Reviews913
+: Very good service,all the stuff did excellent job !
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