Tours and prices for holidays at the hotel Serengeti Serena Safari Lodge 4* 2024-2025 Tanzania, Serengeti National Park

+: The views of the serengeti. The rooms were quiet.

-: The food coould have been better especially dinner. Relying on buffet service means the food is not always as fresh as it could be

+: Tolle Lodge, der Blick auf die Serengeti einfach TOLL. Schöner gepflegter Garten mit Pool. Alle Mitarbeiter super nett, jeden Tag sind die GUT drauf ! Das Angebot an Speisen war sehr gut. Spät Nachmittags gab es immer zum kostenlosen Tee etwas Gebäck und ein kleiner Happen zu naschen. Wir waren 6 Nächte dort - wir hätten bleiben wollen.

+: 淡季价格非常优惠，酒店位置非常好在公园中部，方便游猎。餐饮自助餐还可以，洗澡水流很大很舒适。2楼房间风景也很好。职员都非常热情。

-: 房间里没有wifi和手机网络。

+: 洗澡水压够大，房间设置很有特色。一日三餐自助餐都还不错。淡季末尾性价比实在太高，四舍五入不要钱。

-: 网络连接不是很好，房间里wifi和vodacom网络都连不上。

+: The food and the bed, the balcony

-: The staff, they confused our table, and were very stressed, it was dark to go to the room, and 2 nights no help in the darkness walking on stones

+: The head chef and restaurant staff were polite and accommodating to the food preferences of our child.

-: The front desk staff Mr. Zakayo was the most unprofessional and rude person I have met in my traveling. We were put in a room at the end of the hotel and when we requested to move to a closer room, since we had to walk with our child in the wild in the dark to reach the restaurant, he plainly refused even though there were many rooms vacant. Our guide had to intervene and fight for us, later which another person at the front desk accepted and made the change. We asked him for some bunch of used papers or magazine to shoo away the flies but he down right refused again. He seemed to look down on us like we did not deserve to stay with them. Most atrocious hospitality.

+: Staff on the hotel is amazing (cannot say the same about the management of reservation staff), game drives were cool, our guide was nice and knowledgeable, the food was good quality considering how far away in the bush you are

-: They advertise as full board, but they charge you drinks on meals ( water, coke, cappuccinos and of course alcoholic drinks) this is not full board.It is NOWHERE mentioned you have to pay for a driver plus all the fees , everyday , regardless if you go to gamesdrives or not the price per day is double as the night ,we left one day at 8 am for our flight and it was charged to us the full day on the driver plus fees ( around 450 dlls per day on top of the night) when discussing before coming on the hotel this topic, the lady(sonia) that had told me the prices before was extremely rude with me, yelled on me in the phone and hung up on me, we will not recommend or come back due to this scammish behavior on the management

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