Marcus
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+: Hotel was small with a very friendly staff that went out of their way to make our stay very enjoyable. Food and service in restaraunt were excellent. Overall feel was warm and welcoming. Would definitely stay at Vordergrub again. On the moountain, stopping at the huts being from the USA was a great new experience. Food was great, huts were so charming and prices on the mountain were reasonable unlike USA. Rental of demo ski and locker at base of Hahnenkamm Gondola was incredibly easy.
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+: Location and the actual building were amazing. Very cozy restaurant area. Staff during our evening meals were friendly. The evening meals were very delicious. (Thankfully we arrived before fish week started with a limited menu). Easy drive to the Hahnenkammbahn. Hotel was in a lovely quiet location with plenty of parking.
-: Breakfast was poor. When you come downstairs at 9:15 with a family of 4 and you only find 3 bread rolls in a basket, that’s very disappointing. We had to ask constantly for more milk, even plates and cups! The breakfast waitress was miserable. The choice at the breakfast bar was very limited. Cold meat and cheese. Some jams and yoghurts. An old dry apple. Same unexciting fruit salad every day. The bedrooms are tiny with no where to sit apart from one wooden chair with a tiny table in a corner that has the TV right above it. Poor lighting in the rooms. Shower doors in one of our rooms were loose and only attached at the top. Showerheads need cleaning and taps were extremely difficult to adjust the temperature with as so old and “stuck”. When leaving the rooms you have to pull the doors shut which is very noisy during quiet times. My parents could hear the neighbour urinating and flushing the toilet next door. We were six and there was no where to play board games in the evenings other than in the restaurant in between dining guests! The playroom for kids was dull and had a football table in it, which you even had to pay for to play! No where to play for smaller kids. Dinners were very delicious but extremely overpriced. Glasses were dirty with lemon “bits” stuck to them from previous use. If the dishwasher won’t clean them please wash them by hand! It is very unappetising! The owners were very reserved, no chitchat or anything personalised despite having stayed there for 5 days and most evening meals. It’s a small hotel, I don’t actually think they knew our name. The owners do not turn up before 10:30, it is impossible to access the safe before that time, even when the heating was broken and there was no hot water for a shower in the mornings the owners were not in. When we left at 6am the entrance area was pitch black, my husband fell down the 2 steps by the front door carrying a suitcase! Overall the value for money was very poor and we would not return.
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-: This property shouldn’t charge more than85€. Rooms are small washrooms small.Dogs are allowed and bark at 2am.Staff is unfriendly
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