Clare
+: the location is beautiful, staff very helpful, rooms were huge, great selection of food at the restaurant
-: no information or help to discuss tours or what to see in the area with children from the staff or in our room, the fee shuttle to Ubud was only every 3 hours - too long with children in the heat, an early bus at say 7.30 or 8am would be great so we could have walked early in the morning before it got too hot, would be helpful with kids if dinner could start at 6pm rather than 7pm.
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