Nesrine
+: Good breakfast, not always on time (they ask for the time), nice rooms, location ok (not far from some national bus companies) and Peris, the hotel manager, was a delight, proactive and supportive (she lended us binoculars for the safaris, helped us very quickly for the ETA when the immigration services required for extra documents, after our 5 days safaris when we came back to pick up our stuff, she offered us a room to take a shower knowing that we couldn’t take a hot shower for days due to the power surge).
-: On the 3 days we stayed, there was unfortunately no electricity (and hot water) for 3 days. While this happens, we found the staff not very proactive.. We had to ask for candles or solutions to have a bit of battery for our phones and the daily activities. We booked 2 tours with the hotel, the Mount Kenya was too for what it was (we had a guide only there to walk with us, not explaining much, and with a very tiny sandwich only to eat, had to ask for water, etc. - all of this for 200$ per person). However, the 5 days safaris was totally worth it.
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