Туры и цены на отдых в отеле Asitane Life Hotel 3* 2024-2025 Турция, Стамбул

+: Convenient location. Many attractions within walking distance. Polite and helpful staff. Availability of everything you need in the room. Comfortable bed

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+: Camera mica, dar curata, paturi confortabile, uscător de par, aer condiționat,prosoape, sampon. Locație buna, vedere la mare.

-: Nu mi a plăcut mizeria de pe strada, dar asta nu cred ca are vina proprietarul hotelului. Langa erau niște tomberoane care miroseau urat. Frigiderul nu a funcționat. Etajul 4 scari abrupte.Am fost nemulțumită pt ca am comandat o camera pt 3 pers cu 2 paturi, dar am primit una cu un pat dublu care a fost suplimentata cu o saltea pe jos.

+: The staff… the location… the value for money.The fact that when the staff knew that we came last year as well, they even gave us a treat and surprised us with a small gift was very kind.Staff are very cooperative and helpful. When we asked them to change the mattresses coverings to newer ones they changed them directly. They also very kindly helped find us a taxi to the airport when we needed.The location is very near to tram and sultanahmet old town… but there is a downside of having a long track of walking with an incline (approx. 600m) till you reach sultanahmet old town.The value for money for such a stay with affordable price and location is very good in my opinion.The AC in the room is very nice and provided us with the cool environment during our stay.

-: The long walk till you reach the old town. The walk also has an incline

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+: Nee

-: Alles

+: I don't really like leaving negative reviews. I prefer to either leave a good one or not write at all if there are shortcomings. Although I understand that this is wrong. After all, other tourists will come after us and face the same problems. I booked a room (standard twin room with sea view) through booking. My mother also booked a room for herself, but through an agency in the same hotel. When I arrived, I was met by a guy (I don’t remember the exact name, Emir or Emin) and offered to put my mother and me in the same room, but it was a family room, which, basically, was not a problem for us. The room was poorly cleaned, there were foreign hairs on the sheets, and I took out 2 pairs of slates from the bathroom, to which the manager said with a grin, “How many times are you going to bring this?” The foot towel in the restroom was dirty and wet, it felt like they forgot to clean this room. The next very important part is the refrigerator. Didn’t work. After which I approached that same guy EminEmir, his answer really surprised me: “girl, in all the rooms the refrigerators don’t work.” When I asked, “I assume that no one will fix it?” He smiled and said no. We went to another room together to check, but it turned out that it didn’t work. We also had to take the safe from another room, since ours did not have one. Upon mom’s arrival, he (EminEmir) introduced himself as the director... She, as a rule, always brings souvenirs and treats the staff. It was hoped that for such a good deed we would at least have a working refrigerator. The next day after arrival, my mother went down to the reception to find out about breakfast (since it was included in her “package” of the tour; my didn’t), he said he would go downstairs... There was another tourist at the reception and asked him to show my mother exactly where to go , to which he said no. At that moment, my mother decided to ask this girl about the refrigerator, whether it worked in her room or not.

-: She said yes, and at that moment director EminEmir began to ask in surprise “how does this work?”; After all, he told me on the day of arrival that it doesn’t work in any of the rooms. After this detail, he disgruntledly escorted my mother into the kitchen. All the following days, when he saw my mother, he said “refrigerator, yes, yes, the master will come today or tomorrow” and laughed. But the most unpleasant and main situation that spoiled our impression of this hotel is: July 9 at 9:30 pm, knock on our room. Mom opens the door, and there is the same director, he asked her to come down and talk. The conversation was about moving us to a room with one bed, but with a WORKING refrigerator. To which my mother said no. This was already understandable, because we paid for two separate rooms. He said to think about it until the morning. In the morning, mom went to breakfast and was given as many as 2 plates of breakfast 😅 She notified EminEmir that we were staying in our room, there were no objections. On the same day, when we were leaving the room, I told one of the hotel workers that we did not need cleaning, to which she said that we would be moved to another room and our things would be moved, since the room would be renovated with a roof. We said no, because my mother made it clear that evening that we would not be moving to a room with one bed. The girl called that same director and gave the phone number to my mother. He started talking to her rudely and raising his voice saying “your daughter didn’t pay for the room, the family should come over and in general I’m in charge and I decide here” I would like to clarify that I paid Hazym in euros and lira. We told the girl that we would only move out of the room if they gave us two rooms. An hour later, literally, the girl came up and asked for forgiveness and said that we could stay in this room. Also a nice gesture, she offered coffee. It’s too bad that I didn’t find out her name...

+: Locația este situată în centrul Istanbulului, aproape de orice dorești să vizitezi. La parter este un magazin non-stop. Personalul extrem de prietenos, raportul condiții-preț excelente. Mulțumim pentru ospitalitate!! Ps: la finalul sejurului am primit din partea gazdelor un platou cu fructe!!

+: hotel is located in a good locationThanks for Saïd He is a wonderful person, receptionistSee you next time

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