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+: food was great, sea is amazing, rooms were clean, staff were friendly
-: there was a sewer smell from time to time which made me deduct one point from the overall score
Отзывы102
Отель Club Marma находится в городе Акьярлар. К услугам гостей сезонный открытый бассейн, сад, бар и общий лаундж. К услугам гостей ресторан, круглосуточная стойка регистрации и бесплатный Wi-Fi. Осуществляется доставка еды и напитков в номер. В отеле работает команда аниматоров и предоставляются услуги консьержа.
В числе удобств номеров кондиционер, телевизор с плоским экраном и спутниковыми каналами, чайник, душ, фен и шкаф.
Каждое утро в отеле сервируется завтрак «шведский стол».
В отеле Club Marma есть терраса. В отеле можно поиграть в дартс и теннис, а также взять напрокат велосипед или автомобиль.
Город Бодрум находится в 23 км от отеля Club Marma, а город Кос — в 45 км. Расстояние до аэропорта Милас-Бодрум составляет 58 км.
+: food was great, sea is amazing, rooms were clean, staff were friendly
-: there was a sewer smell from time to time which made me deduct one point from the overall score
Отзывы102
Отзывы102
+: Club Marma otelin denize kıyısı olması ve denizin temiz olması güzeldi.
-: Öncelikle rezervasyon yaptırırken olanaklar arasında yazılı Wifi hizmetini alamadık. Sorduğumuzda swich arızalı olduğunu sipariş verildiğini söylediler fakat konaklamamız boyunca tamir edilmedi ve internet paketimizi bitirdik. Yöneyim ve tesis yetkilileri bu konuya oldukça duyarsız kaldılar.Oda temizliğine gereken özen yeterli olarak verilmiyor.Yemekler 2 günde 1 birbirinin tekrarı olan sürekli aynı yemekler. Örneğin 1 hafta boyunca sürekli kuzu etinin farklı versiyonları vardı. Dana etine bir türlü geçemedik. Sürekli aynı tip makarna, sürekli aynı tip pide…Çoğu otelde bebeklere özel menü olur. Bu otelin konsepti aile olmasına rağmen, bebek yemekleri hiç düşünülmemiş. Rica ile birkaç kez bebek için çorba yaptırdık fakat otelde bu durum düşünülmeliydi.Akşam yemeği saat 21:00 a kadar. 21:00 olunca hızla ışıkları kapatıyorlar. Saygısız bir yaklaşım var.Restoran bölümü yetkilisi Volkan bey dışında kalan ekip oldukça vasat.
Отзывы102
+: BeachStaff- 10 out of 10RoomLocation
-: The location and amenities were amazing, but there were no entertainment activities or animation time. Guests could participate in activities if an animator was available. Additionally, the water pressure was very low from 6:30 to 7:30 PM, and when I inquired, I was told, "Everyone is showering, so the water pressure is weak." The hotel should have a water reservoir to prevent such issues. Overall, it was a good experience.
Отзывы102
+: The hotels is located in an amazing secluded spot not far from Turgutreis. It has its own beach in a small lagoon with fine sand that gets cleaned and even out every morning. The sea is shallow in this area and the water was very clear. The hotel territory is beautiful and exceptionally clean. There are plenty of beach beds, picnic tables, small nooks where you can relax and have a nap outside while listening to the sea. The seating system in the dining area is very smart: we had a table allocated to our room and did not have to worry about finding a seat or anything like that. The food was very tasty and diverse, with options for any dietary requirement. If you want to have a coffee or a drink outside of meal hours, you will have a card that is attached to your room so you don’t need to worry about carrying cash around. In the end of our stay we just settled the bill at the reception. The staff were very attentive and friendly, and we got whatever help we needed despite the language barrier. There was also a lady on staff that spoke perfect English that was checking on guess every day in case they need information or help, which was very useful for us as we wanted to travel around but did not know how. All around it was a great stay for us and we are hoping to visit again next year.
-: The only issue we had is that we could hear our neighbours when they had a lively conversation in their living room, which was adjacent to our bedroom. This was dealt with by the staff quickly and politely, but I think is an issue with sound insulation. The rooms are quite big so you have sort of an echo when you speak. (we stayed in the main building where the reception is so not sure if this would be an issue if you chose to stay in a cabin) It is also worth mentioning that in the bay where the beach is located there is no promenade or embankment in case you are the kind of person that loves a stroll after dinner. We resorted to just walking around the territory or getting a taxi to Turgutreis in the evening.
Отзывы102
В данном отзыве отсутствуют комментарии
Отзывы102
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Отзывы102
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Отзывы102
+: Recently, we stayed for a week in a stunning-looking hotel with an excellent location, but unfortunately, our experience was predominantly disappointing. The hotel seemed to have all the ingredients for a top-notch stay, but the service fell short on several fronts. Here are two examples of our unfortunate experiences:
-: Upon arrival, we discovered that the insect screen in our room was broken, which deprived us of the option to open the windows without exposing ourselves to unwanted visitors. We reported this issue immediately to the front desk, where we were assured it would be promptly resolved. Unfortunately, this was not the case. Throughout our entire week-long stay, the problem remained unresolved, forcing us to sleep with closed windows in a poorly-ventilated room. During check-out at 6:00 AM, we found ourselves in an unexpected predicament. There was no one present at both the reception and security desks. This was not only inconvenient but also concerning due to the security issues it raised. We had our baby with us and felt very uncomfortable. After a nerve-wracking 20-minute wait, a staff member finally appeared to assist us. The check-out process was far from smooth, as obtaining the correct invoice proved to be quite challenging. Unfortunately, these are just two examples of the many shortcomings we experienced during our stay. It appears that the hotel, despite its beautiful appearance and ideal location, grapples with serious issues in terms of service and efficiency. My advice to the owner of this hotel is to urgently conduct a thorough review, not only of the facilities but also of the staff and operational processes. Such a lovely hotel deserves to provide its guests with an unforgettable experience, and it is certainly achievable by paying attention to all aspects of hospitality. Hopefully, future guests will have a more satisfying experience than ours.
Отзывы102
+: A great hotel for a relaxing holiday, there is peace and quiet around. Wonderful beach in a quiet bay, sand, clear water. Good restaurant, delicious food. Pleasant music in the restaurant and on the beach. At 11.00 the bar closes, the music turns off and there is complete silence. The rooms are spacious, decorated in a modern, calm style, equipped with everything you need. In the morning you can admire the sunrise. A positive impression of the hotel and pleasant memories.
-: The rooms had limited hot water, not always enough for 2 people. The cleaning could have been a little better.
Отзывы102
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