Julie
+: The property is ok with a good choice for breakfast. The Bar staff were nice, friendly and helpful the reception staff not so nice.
-: They took my payment twice from my credit card and although they agreed they had done this in error they refused to refund the amount to my credit card before I left saying too many days had passed??! They took the money the day I booked and the day I arrived, the payment was taken by the Hotel directly even though I booked through Booking. Com.Then it got very strange as they got me to speak on the phone with a man who spoke English and he said the refund would come direct from his UK bank account as his wife was English, Sinai needed to leave my bank info. All very unprofessional! I did speak with Booking.com and they said to allow 5 working days for the refund?? Then 4 days later it was refunded to my credit card after all!!
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