Pięciogwiazdkowy ośrodek Jaz Lamaya Resort, który dysponuje bezpłatnym parkingiem, położony jest na płaskowyżu w miejscowości Marsa Alam. Z obiektu roztacza się widok na plażę i zaciszną zatokę Coraya. Na miejscu do dyspozycji Gości jest siłownia, sauna i wanna z hydromasażem. Zaprojektowany w marokańskim stylu ośrodek Jaz Lamaya oferuje przestronne pokoje z umeblowanym balkonem, z którego podziwiać można wspaniałe widoki na Morze Czerwone. Obiekt Jaz Lamaya oferuje bogate zaplecze rozrywkowe i rekreacyjne, które obejmuje korty tenisowe, duży odkryty basen oraz kryty kompleks z łaźniami parowymi i saunami. Za dodatkową opłatą Goście mogą korzystać ze spa, które oferuje centrum fitness, zabiegi pielęgnacyjne i regenerujące, masaże oraz programy relaksacyjne. Na miejscu dostępne jest też zaplecze do sportów wodnych, w tym nurkowania, z którego można korzystać za dodatkową opłatą.
+: Sehr freundliches Personal, relativ kleines Hotel und sehr kinderfreundlich ( Spielplatz, Pool mit Wasserrutschen in der Nähe von Erwachsenenpools
-: Im Hotelzimmer hat Bad gestunken. Zimmer in Nähe der Bühne, Abendprogramm sehr laut auf Zimmer gehört
Opinie403
+: A Nightmarish Experience: Jaz Lamaya Marsa Alam & Booking.comI am compelled to share a profoundly disappointing experience with my 7-night booking at Jaz Lamaya Marsa Alam, made through Booking.com. This booking unfolded into a nightmarish scenario marked by undisclosed renovations, unprofessional conduct, and a shocking lack of responsiveness from both the hotel and Booking.com.Upon arrival on February 26, my wife and I were redirected to a small part of the resort, Jaz Lamaya, which most of it was not in service. The reality was far from what was advertised on Booking.com, as we found ourselves confined to a limited area with one small pool and two for kids. This stark contrast to the advertised amenities was disheartening.The ensuing days were marked by disruptive construction noise from 7:45 am until 5 pm, severely impacting our peace and quiet. I documented this disturbance with photos and videos, providing irrefutable evidence of the conditions we endured.Efforts to address the situation with the hotel management were met with delays, misinformation, and an unprofessional request to sign a declaration waiving my right to complain. The hotel's proposed solution was to move us to another room, but we disagreed due to the majority of the hotel facilities being out of service. We wanted to check out, as we had requested from Booking.com, because the hotel management claimed they informed Booking.com that Jaz Lamaya was under construction. However, Booking.com customer service denied receiving any such information.At 4 pm, after 8 hours of continuous communication with the hotel management and five international calls to Booking.com seeking help, they offered to move us to another hotel. I disagreed with this option as well, as both solutions were contingent on signing a declaration that I had no right to complain, with the hotel asserting that everything was in satisfactory condition.Regrettably, neither the hotel nor Booking.
Opinie403
+: Everything was good, very structured and a super friendly staff Even after I faced some challenges in my room when i checked in but they solved it in a super fast response
-: Furniture may need some style innovation
Opinie403
+: Tutto! Ottimo per famiglie qualità cibo, qualità intrattenimento e pulizia.
-: Nulla!
Opinie403
+: The resort was amazing. The beach was very nice. The food is WONDERFUL. The staff are very friendly and welcoming (specially Mr. Moustafa at the reception)
Opinie403
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Opinie403
+: They have a really good food, and the hygiene is perfect! Also the staff are amazing and very friendly. I will always recommend this hotel. Can’t wait to come again!!
-: There’s nothing I didn’t like it’s more than amazing really
Opinie403
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