Tours and prices for holidays at the hotel Riu Palace Makao 5* 2024-2025 Dominican Republic, Punta Cana

+: Everthing was great. Staff is amazing!!

-: The room furniture was a bit smokey. Maybe a deodorizer after check out.

+: Food was great. Facility was easy to walk around in. WiFi worked everywhere.

-: Staff was not able to assist me in telling me or showing me how to use the resort credits that were included in my rate.

+: The was a mix up between the booking website and the resort. I booked a swim up room elite room with 2 beds and they didn't have that in there system. They didn't have any more of the rooms available and I ended up having to in a different room and on the 4th floor instead of a swim up and having to share a bed.

-: The customer service. I explained that I checked in online before getting to the resort and if there was a problem I would have preferred to be made away and I would have tried to make other arrangements. And I was told that if I didn't like the other room I could leave.

+: It was clean on the outside

-: Water was cold or warm when taking a shower not hot. Staff were rude and not accommodating. No consideration for travelers who don’t speak Spanish.

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+: Nous avons aimé la plage 🏖️ le personnel au petit soin toujours souriant et agréable

-: L accès à la piscine privatisée par certains voyageurs

+: La atención en general. Nos quedamos en la parte elite y todos muy amables ( aunque no se justifica el pago de más pues sin tenerlo siempre consigues puesto en playa pisicina y restaurante y respecto al los tragos no hay gran diferencia) . La habitación con salida a pisicina increíble . En la parte de la playa Manuel excelente . Limpian la playa todo el tiempo

-: Falta fumigación o tener algún producto por los mosquitos sobretodo en la noche. La entretención en la noche diferente a las riu party es muy poca y poco espacio e el sitio donde se presentan. El casino muy pocas máquinas y muchas dañadas, necesita renovación

+: This hotel stay was the week-long "luxury" part of our month-long trip, and it did not disappoint! Me and my bestie travel every year for Christmas and New Years, so we stayed at the Riu Palace Macao for the Christmas period. One thing I will say, if you're not a big fan of resorts, then this wouldn't be the choice for you. I also don't think I could have stayed here any longer than a week as I prefer to immerse more when I travel, and actually make new friends and meet cool locals. This is not the kind of place you do that. In all honesty, Punta Cana is not the place for that altogether! However, if you brought a whole suitcase full of glamorous outfits in the hopes of getting some stunning content to flex on the gram, then this is the place for you! Equally, if you are a fan of fine-dining, daily entertainment, and "all-inclusive" deals, this resort has an extremely impressive selection of restaurants accross a variety of cuisines, some top-tier shows and live acts, and of course the iconic RIU themed parties, so you will be spoilt for choice! We chose to be extra fabulous and went with the "Elite Club" package, so we also had a selection of exclusive facilities such as premium bars with imported spirits, a restaurant, and a private section of the beach complete with it's own bar. Our room was also outfited with luxury toiletries, an in-room drinks dispenser with premium spirits on tap that were re-filled daily, welcome champagne on arrival, as well as a little gift. The room itself was ENORMOUS, and very stylishly decorated with neutral tones, and a clean, modern aesthetic. The staff at the hotel were all wonderful, but special shoutout to my favourite concierge team Eudys and Tommy, who were always on hand to handle any and every request with efficiency and a lovely smile.

-: This hotel was definitely on the "pricy" side, and if we had downscaled to a slightly cheaper option, we probably could have stretched our budget to stay for another two weeks, so in all honesty, this isn't the best hotel choice if your goal is to get value for money. That being said, this place comes with ALL the bells and whistles, and we managed to get a "late-escape" deal at 55% off so we saved a fortune! I also think that the "Elite Club" facilities and perks could be expanded to create better value for guests who pay the premium. There was only one lounge, and it was by the lobby, away from all the pool areas and entertainment zones, so the vibe was a little dull. The private beach section was also very far away from the ocean, and positioned in a way where most of the cabanas were engulfed in shade, so it wasn't an ideal location for sunbathing. If there had been a private poolside section for Elite Club members, or more private bars throughout the resort, or perhaps even a seperate entertainment schedule exclusive to members, this would have definitely made the premium pricing more worthwhile in my opinion. I did like the fact that the rooms were located a little out of the way, so it felt like we had more privacy than other hotel guests. But if I was to book again, I would probably just book a regular stay, and use the savings towards some fun excursions!

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