Jacinta
+: The selection of food available at both the breakfast and lunch buffet was exceptional. The staff were so professional and looked after every aspect of our short one night stay!
-: Can't think of a thing!
Reviews899
Beachfront resort Mitsis Grand Hotel is situated on the Aegean coastline in Rhodes Town, opposite a pebble beach. Positioned a 15-minute walk from the Medieval Old Town of Rhodes, Mandraki Harbour, and the Palace of the Grand Master, the hotel lies 15 kilometers from Rhodes International Airport "Diagoras".
Guest accommodations feature bright air-conditioned rooms and suites with balconies offering views of the sea or the landscaped gardens. Styled with warm tones and wooden furnishings, each unit comes equipped with satellite TV, a minibar, an in-room safe, tea and coffee making facilities, and complimentary Wi-Fi access. Private bathrooms feature a bath, hair dryer, bathrobes, slippers, and essential toiletries.
On-site dining includes a main buffet restaurant alongside specialized venues serving Greek, Italian, Mexican, and Chinese cuisines. Guests can access a burger station, a creperie and ice cream parlor, a pizza oven corner, a main lobby bar, and a poolside snack bar. Shared recreational amenities include two outdoor saltwater swimming pools, an indoor pool, a floodlit tennis court, a fitness room, and bridge games facilities.
A 24-hour front desk assists guests with island excursion arrangements, local travel guidance, and windsurfing activities. Property staff at Mitsis Grand Hotel provide daily housekeeping, room service, luggage storage, daytime and evening entertainment, vehicle rentals, and airport shuttle transfer arrangements upon request. Free parking is available on site.
+: The selection of food available at both the breakfast and lunch buffet was exceptional. The staff were so professional and looked after every aspect of our short one night stay!
-: Can't think of a thing!
Reviews899
-: האוכל שם מריח ונראה לא טוב, קיבלתי חיידק בבטן מהאוכל (רק שם אכלתי) החדרים נראים מלוכלכים במיוחד האמבטיה הרבה פעמים דפקו בדלת לא חיכו אפילו דקה ופתחו את הדלת. כשביקשנו מהחדר שיזמינו מונית לבית חולים הם אמרו שבסדר ובסוף חיכו קודם שנרד למטה ורק אז התחילו לחפש מונית.
Reviews899
+: האוכל מאוד טעים
Reviews899
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Reviews899
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Reviews899
+: The location of the Mitsus Grand Hotel beside the beach, most rooms have sea views.Proximity; walking distance to the Medieval City, Old Town Rhodes, the Palace of the Grand Master of the Knights of Rhodes, Marina etc..We highly recommend the Mitsis Grand, we thank Lefteris Mandanis and all your wonderful crew at Mitsis Grand for a superb stay and guest experience that surpassed all our expectations. The best of the best destination hotels in Europe. The superb selection and calibre of restaurants Mediterranean; Greek and Italian, Pan Asian.The attention to detail, innovation and creativity of culinary dining experience of the Mitsus Grand Head Chef Mitsis Grand and his team.We thank Marios for the best brunch and Pan Asian experience along with Aris.Michalis Kattis Captain of Italian, we very much appreciate your recommendations and service. Extensive choice of wine, beer, spirits, cocktails and non alcohol options. Mitsus Grand Head of Bars and Services runs a smooth operation We thank Giofalena for all our excellent recommendations and reservations at the Mitsis Grand Hotel The spa is a wonderfully tranquil experience with an impressive range of face and body treatments and services. The hotel concierge team are superb in arranging guest experiences and excursions We thank Karin for our excursions, events and spa bookings, everything was perfect.
Reviews899
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Reviews899
+: Location was perfect
-: Unfortunately, my experience at this hotel was very disappointing. I got food poisoning from the main restaurant, and it’s clear this isn't an isolated incident. Other guests we spoke to had similar experiences, and several previous reviews also mention food poisoning, yet the hotel still refuses to acknowledge the issue or offer any compensation. I ended up missing the last couple of days of my holiday because I was bedridden.The state of the rooms left a lot to be desired. Ours was in poor condition, with noticeable wear and tear. There were questionable stains on the bedding, a rushed paint job, and a door that wouldn’t close properly unless slammed shut. Upon arrival, we found the door wide open, likely because housekeeping hadn't closed it properly, which made us feel uneasy. As a result, we chose not to have our room cleaned for the entire stay, fearing it might happen again while our belongings were inside.Additionally, there was little to no guidance on how the “extra” food services worked, which led to some awkward situations. On my first day, I reached for a slice of pizza and was scolded for not following the proper procedure, which hadn't been explained. It would have been much better if clear instructions were provided to avoid such uncomfortable moments.Overall, the lack of attention to detail and the dismissive attitude toward guest issues made this a very disappointing experience.
Reviews899
Reviews899
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Reviews899
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